{"id":15713,"date":"2014-07-30T10:54:29","date_gmt":"2014-07-30T09:54:29","guid":{"rendered":"http:\/\/demo.qodeinteractive.com\/bridge27\/?page_id=15713"},"modified":"2024-09-25T13:08:24","modified_gmt":"2024-09-25T12:08:24","slug":"home-2","status":"publish","type":"page","link":"https:\/\/empowering.listening-skills.eu\/it\/","title":{"rendered":"Home"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;start&#8221; css=&#8221;.vc_custom_1662070553383{margin-top: -200px !important;background-image: url(https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2016\/07\/hg-verlauf-750-1.jpg?id=16079) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; z_index=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_empty_space height=&#8221;250px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;8\/12&#8243; css=&#8221;.vc_custom_1469778191760{margin-left: 60px !important;padding-right: 60px !important;}&#8221;][vc_empty_space height=&#8221;30px&#8221;]<div class=\"qode-animation-holder element_from_fade\"><div class=\"qode-animation-holder-inner\"  style=\"-webkit-animation-delay:0.3s; animation-delay:0.3s; -webkit-transition-delay:0.3s; transition-delay:0.3s\">[vc_column_text]<\/p>\n<h4><strong>Benvenuti in \u201e<\/strong>Abilit\u00e0<strong> di ascolto\u201c<\/strong><\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h2>Benvenuti in EmPoWEring &#8211; Percorso educativo per\u00a0il benessere emozionale<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]Il diritto di ogni persona di essere ascoltata e di ricevere sostegno emozionale nel momento in cui il bisogno si manifesta ha un grande valore,\u00a0e\u00a0 l&#8217;ascolto costituisce una competenza chiave per favorire il benessere emozionale, nella sfera privata come in ambito lavorativo.<\/p>\n<p>Questo sito web presenta un progetto sviluppato da una partnership costituita da organizzazioni impegnate nell\u2019ambito del sostegno emozionale e dell\u2019intervento in situazioni di crisi, e da diversi istituti di ricerca, appartenenti a quattro Paesi dell\u2019Unione Europea.<\/p>\n<p>Lo scopo del progetto \u00e8 quello di valorizzare il prezioso lavoro sulle capacit\u00e0 di ascolto che viene svolto nell\u2019ambito dei centri di ascolto in Europa, per mettere insieme, in base a criteri scientifici, le esperienze di migliori pratiche,\u00a0e creare quindi un percorso di 120 ore di formazione volto a educare le competenze di base dell\u2019ascolto.\u00a0L&#8217;efficacia di questo training viene misurata utilizzando sistemi di valutazione scientificamente fondati.[\/vc_column_text]<\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0 vc_hidden-xs&#8221;][vc_empty_space height=&#8221;80px&#8221;][vc_single_image image=&#8221;16076&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.6&#8243;][vc_empty_space height=&#8221;60px&#8221;][vc_single_image image=&#8221;16075&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.9&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-offset-1 vc_col-xs-5&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;16076&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-5&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;16075&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.9&#8243;][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;30&#8243; el_class=&#8221;video-links&#8221;][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-0&#8243;][vc_column_text]<\/p>\n<h5>Video: EmPoWEring Project Review<\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<div id=\"media_video-3\" class=\"widget widget_media_video amr_widget posts_holder\"><div style=\"width:100%;\" class=\"wp-video\"><!--[if lt IE 9]><script>document.createElement('video');<\/script><![endif]-->\n<video class=\"wp-video-shortcode\" id=\"video-15713-1\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4?_=1\" \/><source type=\"video\/mp4\" src=\"https:\/\/listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4?_=1\" \/><a href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4\">https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4<\/a><\/video><\/div><\/div>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243; offset=&#8221;vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0 vc_col-xs-12&#8243;][vc_column_text]<\/p>\n<h5>Video: Listening Skills Training<\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<div id=\"media_video-2\" class=\"widget widget_media_video amr_widget posts_holder\"><div style=\"width:100%;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-15713-2\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4?_=2\" \/><source type=\"video\/mp4\" src=\"https:\/\/listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4?_=2\" \/><a href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4\">https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4<\/a><\/video><\/div><\/div>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_empty_space height=&#8221;100px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;about&#8221; background_color=&#8221;#103862&#8243; padding_bottom=&#8221;50&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;125&#8243;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16184&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>L\u2019ascolto<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]Ti \u00e8 mai capitato di parlare di un problema con un amico o un\u2019amica e di renderti conto che lui o lei non riesce a comprendere il motivo per cui la questione per te \u00e8 cos\u00ec importante? Hai mai presentato un&#8217;idea a un gruppo trovandoti a dover fare i conti con l\u2019altrui confusione?[\/vc_column_text][vc_empty_space height=&#8221;5px&#8221;]<a  itemprop=\"url\" href=\"#listening\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16147&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>Il progetto<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]Il progetto ha realizzato la\u00a0mappatura di 92 organizzazioni che in Europa (prevalentemente nei 4 paesi a cui appartengono le organizzazioni partner del progetto) svolgono attivit\u00e0 volte a fornire supporto emozionale.[\/vc_column_text][vc_empty_space height=&#8221;63px&#8221;]<a  itemprop=\"url\" href=\"#project\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16207&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>Il corso di formazione<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]La formazione include un modulo teorico di 30\u00a0ore di autoformazione in ambiente di apprendimento misto (incontri faccia a faccia e attivit\u00e0 a distanza mediata da computer), seguito da 40 ore di formazione di gruppo in presenza.[\/vc_column_text]<a  itemprop=\"url\" href=\"#training\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;listening&#8221; background_color=&#8221;#1c426a&#8221; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">L\u2019ascolto<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16184\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear.png\" alt=\"Icon with an ear\" width=\"65\" height=\"65\" srcset=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear.png 200w, https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear-150x150.png 150w\" sizes=\"auto, (max-width: 65px) 100vw, 65px\" \/><strong>Ti \u00e8 mai capitato di parlare di un problema con un amico o un\u2019amica e di renderti conto che lui o lei non riesce a comprendere il motivo per cui la questione per te \u00e8 cos\u00ec importante?<\/strong><\/p>\n<p>Hai mai presentato un&#8217;idea a un gruppo trovandoti a dover fare i conti con l\u2019altrui confusione? O piuttosto qualcuno ti ha improvvisamente accusato di non dare affatto ascolto alle sue esigenze?&#8230;\u00a0 Che cosa determina questo tipo di situazioni?<\/p>\n<p>La risposta \u00e8: la difficolt\u00e0 di comunicazione \u2013 difficolt\u00e0 che, in un modo o in un altro, abbiamo tutti sperimentata. Essa pu\u00f2 generare confusione, malintesi, animosit\u00e0, o portare alla rottura della relazione.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Essere un buon ascoltatore \u00e8 una delle competenze di base pi\u00f9 importanti\u00a0e stupefacenti\u00a0che ogni persona pu\u00f2 sviluppare. Ancora pochi di noi per\u00f2 sanno come farlo,\u00a0perch\u00e9 nessuno ce l\u2019ha insegnato, il che \u00e8 collegato al fatto che forse ancora meno qualcuno ci ha veramente ascoltati.<\/p>\n<p>Come molte altre cose, quindi, ci\u00f2 ha a che fare con l\u2019educazione. Anche se la nostra cultura ha prodotto molti grandi libri sulla comunicazione e sulla retorica,\u00a0sar\u00e0\u00a0difficile trovare un libro intitolato \u201cL&#8217;ascoltatore&#8221;.\u00a0Eppure ci sono molte abilit\u00e0 e competenze che sono fondamentali per essere un buon ascoltatore, e che risultano importanti per qualsiasi tipo di conversazione.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Fortunatamente esistono alcune\u00a0pratiche di base\u00a0che possono aiutarci a favorire una migliore comunicazione quando affrontiamo le nostre interazioni quotidiane.<\/p>\n<p>Tali pratiche sono efficaci in riferimento alla gestione delle emozioni, al sapersi orientare nei confronti dei sistemi di valori, ai bisogni di rispecchiamento, al rispetto di modi diversi di vedere la realt\u00e0, al saper organizzare le informazioni e porre buone domande.<\/p>\n<p>Tali capacit\u00e0 e competenze verranno presentati e approfonditi nel progetto.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;project&#8221; background_color=&#8221;#284c72&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Il progetto<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16147\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink.png\" alt=\"Icon with Group of People\" width=\"65\" height=\"65\" srcset=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink.png 200w, https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink-150x150.png 150w\" sizes=\"auto, (max-width: 65px) 100vw, 65px\" \/><strong>Il progetto ha realizzato la\u00a0mappatura di 92 organizzazioni che in Europa (prevalentemente nei 4 paesi a cui appartengono le organizzazioni partner del progetto) svolgono attivit\u00e0 volte a fornire supporto emozionale.<br \/>\n<\/strong><\/p>\n<p>Sono state effettuate due indagini:\u00a0mentre la prima era rivolta alle attuali opportunit\u00e0 di formazione nel campo della salute emozionale, la seconda intendeva stabilire quali sono le competenze pi\u00f9 importanti per un ascoltatore (a questa ultima ricerca hanno preso parte 572 persone appartenenti a organizzazioni che, in tutta Europa, forniscono servizi di supporto emozionale).[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]I risultati di queste indagini sono stati utilizzati per definire il \u201cprofilo\u201d dell\u2019ascoltatore e per cominciare a strutturare il programma di formazione mirato a sviluppare le abilit\u00e0 relative all\u2019ascolto, programma che consiste di 30 ore di autoformazione, di altre 40 ore di formazione in aula e di 50 ore di approfondimento negli specifici ambiti di intervento.<\/p>\n<p>I dettagli del percorso formativo sono stati sviluppati dalle stesse organizzazioni partner del progetto EmPoWEring, che hanno predisposto uno specifico corredo di attivit\u00e0 di formazione e di esercitazioni, i relativi supporti multimediali,\u00a0i materiali teorici e le linee guida per monitorare e migliorare l\u2019apprendimento nei\u00a0 campi di attivit\u00e0 delle persone che frequenteranno il training.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Per l&#8217;accreditamento nel settore della salute emozionale e dell\u2019ascolto, tutta la formazione sar\u00e0 presentata sotto forma di un manuale, che descriver\u00e0 le capacit\u00e0 e le competenze\u00a0oggetto del training.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;training&#8221; background_color=&#8221;#345679&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Il corso di formazione<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16147\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/training-round-pink_face_speaking.png\" alt=\"Icon with Group of People\" width=\"65\" height=\"65\" \/><strong>La formazione include un modulo teorico di 30\u00a0ore di autoformazione in ambiente di apprendimento misto (incontri faccia a faccia e attivit\u00e0 a distanza mediata da computer), seguito da 40 ore di formazione di gruppo in presenza.<\/strong><\/p>\n<p>Successivamente una fase di verifica approfondir\u00e0 la comprensione teorica e il livello di apprendimento delle competenze da parte del gruppo dei partecipanti.<\/p>\n<p>La formazione\u00a0educa ai principi pi\u00f9 importanti del processo di ascolto, con particolare riguardo ai fattori interattivi che vi sono coinvolti. Su queste basi vengono individuate 6 peculiarit\u00e0 qualitative del buon ascolto che ne caratterizzano il profilo.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<strong>Principi:<\/strong><\/p>\n<p>Il buon ascolto implica una continua alternanza tra il guidare e l\u2019essere guidati (Milton Erickson)<\/p>\n<p>Un buon ascoltatore utilizza la parafrasi senza valutare o giudicare (Carl Rogers)<\/p>\n<p>Un buon ascoltatore riconosce, differenzia e identifica le percezioni, le emozioni e le valutazioni delle altre persona (F. Schulz von Thun)<\/p>\n<p>Ponendo domande utili un buon ascoltatore consente all&#8217;altra persona di comprendere meglio ci\u00f2 di cui sta parlando (Watzlawick et al.)<\/p>\n<p>Un buon ascoltatore gestisce il processo senza manipolarlo (vari)<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<strong>Fattori interattivi:<\/strong><\/p>\n<ul>\n<li>Orientamento interno (essere con se stessi)<\/li>\n<li>Orientamento esterno (essere con l\u2019altro)<\/li>\n<li>Comportamento attivo (mentre si parla)<\/li>\n<li>Comportamento passivo (mentre si ascolta)<\/li>\n<\/ul>\n<p>L&#8217;ascolto non sar\u00e0 pienamente efficace se uno di questi quattro fattori interattivi risulta sbilanciato. Per un buon ascolto devono essere tutti e quattro attivati ed in equilibrio.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-2&#8243;]<a id=\"download\" itemprop=\"url\" href=\"\/download\/\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 50px 0px 90px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Download Training Documents<span aria-hidden=\"true\" class=\"qode_icon_font_elegant arrow_right qode_button_icon_element\" style=\"color: #ffffff\"><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_type=&#8221;parallax&#8221; parallax_content_width=&#8221;in_grid&#8221; text_align=&#8221;left&#8221; full_screen_section_height=&#8221;no&#8221; background_image=&#8221;16514&#8243; section_height=&#8221;415&#8243;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;65&#8243; el_class=&#8221;white-text&#8221;][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"30\"><span class=\"counter  zero\" style=\"\">30<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Autoformazione in ambiente di apprendimento misto (con attivit\u00e0 mediata da computer)<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"40\"><span class=\"counter  zero\" style=\"\">40<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Training pratico (attivit\u00e0 di gruppo in presenza)<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"50\"><span class=\"counter  zero\" style=\"\">50<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Approfondimento e trasferimento dell\u2019esperienza negli ambiti specifici<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"16\"><span class=\"counter  zero\" style=\"\">16<\/span><p class=\"counter_text\" style=\"\">diverse abilit\u00e0<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Competenza nell\u2019ascolto<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;80px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#f3f3f3&#8243; padding_top=&#8221;90&#8243;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Background scientifico<\/h2>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;13&#8243; down=&#8221;0&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Indagini \u2013 Dati \u2013 Curriculum<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;105&#8243;][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h5>Qual \u00e8 il profilo di un buon ascoltatore?<\/h5>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;30&#8243; down=&#8221;0&#8243;][vc_column_text]Nell\u2019ambito del progetto EmPoWEring stiamo sviluppando un percorso formativo sulle competenze di ascolto nel campo del benessere emozionale e degli\u00a0interventi in caso di crisi, con un focus sui volontari impegnati nei Servizi telefonici di emergenza\u00a0e sui professionisti nel campo della salute.<\/p>\n<p>Prima di sviluppare il training abbiamo voluto\u00a0sapere, da volontari e professionisti che lavorano con approcci e in ambiti diversi, quali caratteristiche ritengono debba possedere un buon ascoltatore. Perci\u00f2 abbiamo\u00a0sviluppato un questionario per costruirne il profilo, e per stabilire i bisogni formativi di cui tener conto per migliorare la capacit\u00e0 di ascolto. A fianco sono elencati gli elementi pi\u00f9 importanti tra quelli individuati nella definizione del profilo.<\/p>\n<p>I risultati dell\u2019indagine sono stati impiegati nello sviluppo del training sulle capacit\u00e0 di ascolto.\u00a0Per perseguire l\u2019obiettivo dell\u2019efficacia del corso, essa viene misurata attraverso la raccolta di dati prima e dopo la partecipazione all\u2019esperienza.\u00a0 Le informazioni cos\u00ec ottenute saranno utilizzate per ottimizzare il percorso di formazione.<\/p>\n<p>Alla fine del training verr\u00e0 prodotto un curriculum, contenente l\u2019analisi dei risultati dell\u2019apprendimento in termini di conoscenze, abilit\u00e0 e competenze.[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>empatia<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='92' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>stabilit\u00e0 emotiva<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='86' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>attivazione di risorse<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='83' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>ascolto attivo<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='89' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>conduzione della conversazione<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='63' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>rispetto<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='89' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-2&#8243;]<a id=\"download\" itemprop=\"url\" href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/IO_1_Detailed_Report_English.pdf\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large_full_width center default\" style=\"color: #ffffff; font-style: normal; margin: 20px 0px 90px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Download Detailed Scientific Report<i class=\"qode_icon_font_awesome fa fa-file-pdf-o qode_button_icon_element\" style=\"color: #ffffff\"><\/i><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;partners&#8221; background_color=&#8221;#103862&#8243; padding_top=&#8221;90&#8243; padding_bottom=&#8221;30&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h2>EmPoWEring<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][vc_column_text]<\/p>\n<h4>Coordinating partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-2 vc_hidden-sm vc_col-xs-12 vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-4 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16293&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364871251{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.ifotes.org&#8221;][vc_column_text]<strong>IFOTES Europe &#8211; Germany<\/strong><br \/>\n<a href=\"http:\/\/www.ifotes.org\" target=\"_blank\" rel=\"noopener\">www.ifotes.org<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-4 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16296&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364850593{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.studiorucli.it&#8221;][vc_column_text]<strong>Studio Rucli &#8211; Italy<\/strong><br \/>\n<a href=\"http:\/\/www.studiorucli.it\" target=\"_blank\" rel=\"noopener\">www.studiorucli.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-2 vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#1c426a&#8221; padding_top=&#8221;90&#8243; padding_bottom=&#8221;30&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h4>Scientific Partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16295&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364828663{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.nivel.nl&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Nederlands Instituut \u0003Voor Onderzoek van \u0003de Gezondheitdszorg<\/strong><br \/>\n<strong>(NIVEL) \u2013 Netherland<\/strong><br \/>\n<a href=\"http:\/\/www.nivel.nl\" target=\"_blank\" rel=\"noopener\">www.nivel.nl<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16297&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364983143{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.scuolanazionaleservizi.it&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Scuola Nazionale \u0003Servizi Foundation \u2013 Italy<\/strong><br \/>\n<a href=\"http:\/\/www.scuolanazionaleservizi.it\" target=\"_blank\" rel=\"noopener\">www.scuolanazionale-servizi.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16301&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364772009{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;http:\/\/www.uni-heidelberg.de&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Ruprecht-Karls-\u0003Universit\u00e4t Heidelberg (UHEI) \u2013 Germany<\/strong><br \/>\n<a href=\"http:\/\/www.uni-heidelberg.de\" target=\"_blank\" rel=\"noopener\">www.uni-heidelberg.de<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16302&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364752730{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.8&#8243; link=&#8221;http:\/\/vegeken.magtud.hu&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>V\u00e9geken Alap\u00edtv\u00e1ny \u2013 Hungary<\/strong><br \/>\n<a href=\"http:\/\/vegeken.magtud.hu\" target=\"_blank\" rel=\"noopener\">vegeken.magtud.hu<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#284c72&#8243; padding_top=&#8221;90&#8243; padding_bottom=&#8221;70&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h4>Helpline Partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16299&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364731010{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.telefonoamico.it&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Telefono Amico Italia (national federation)<\/strong><br \/>\n<a href=\"http:\/\/www.telefonoamico.it\">www.telefonoamico.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16294&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364482659{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.sos505.hu&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>LESZ, Hungary (national federation)<\/strong><br \/>\n<a href=\"http:\/\/www.sos505.hu\">www.sos505.hu<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16300&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364580137{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;http:\/\/www.telefonseelsorge-muenchen-kath.de&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Kath. TS Munich (local TES post)<\/strong><br \/>\n<a href=\"http:\/\/www.telefonseelsorge-muenchen-kath.de\">www.telefonseelsorge-muenchen-kath.de<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16298&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364677030{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.8&#8243; link=&#8221;http:\/\/www.sensoor.nl&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Sensoor Rotterdam (local TES post)<\/strong><br \/>\n<a href=\"http:\/\/www.sensoor.nl\" target=\"_blank\" rel=\"noopener\">www.sensoor.nl<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;contact&#8221; background_color=&#8221;#345679&#8243; padding_top=&#8221;100&#8243; padding_bottom=&#8221;100&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h2>Contact<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-3 vc_col-xs-12&#8243;][vc_column_text]<strong>IFOTES Europe e.V.<\/strong><br \/>\nStefan Schumacher<br \/>\ns.schumacher@ifotes.org[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-4 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-3 vc_col-xs-12&#8243;]<a id=\"schreibuns\" itemprop=\"url\" href=\"mailto:s.schumacher@ifotes.org\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 12px 0px 20px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Contact us<span aria-hidden=\"true\" class=\"qode_icon_font_elegant icon_mail qode_button_icon_element\" style=\"color: #ffffff\"><\/span><\/a>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-3 vc_col-xs-12&#8243;][vc_column_text]<strong>call: +49 2331 17773<\/strong><br \/>\nD\u00f6dterstra\u00dfe 10<br \/>\nDE 58095 Hagen[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_empty_space height=&#8221;70px&#8221;][vc_column_text]If you want to use or support listening skills, or train and certify learners in listening skills, you can become a member of our network by signing the <strong>Memorandum of Understanding<\/strong>.[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-offset-3 vc_col-lg-6 vc_col-md-offset-0 vc_col-sm-offset-3 vc_col-xs-12&#8243;]<a id=\"schreibuns\" itemprop=\"url\" href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/IO_3_Short_MoU_and_CLS_Italian.pdf\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 12px 0px 20px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Memorandum of Understanding<i class=\"qode_icon_font_awesome fa fa-file-pdf-o qode_button_icon_element\" style=\"color: #ffffff\"><\/i><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;start&#8221; css=&#8221;.vc_custom_1662070553383{margin-top: -200px !important;background-image: url(https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2016\/07\/hg-verlauf-750-1.jpg?id=16079) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; z_index=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_empty_space height=&#8221;250px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;8\/12&#8243; css=&#8221;.vc_custom_1469778191760{margin-left: 60px !important;padding-right: 60px !important;}&#8221;][vc_empty_space height=&#8221;30px&#8221;]<div class=\"qode-animation-holder element_from_fade\"><div class=\"qode-animation-holder-inner\"  style=\"-webkit-animation-delay:0.3s; animation-delay:0.3s; -webkit-transition-delay:0.3s; transition-delay:0.3s\"><\/div><\/div>[vc_column_text]<\/p>\n<h4><strong>Benvenuti in \u201e<\/strong>Abilit\u00e0<strong> di ascolto\u201c<\/strong><\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h2>Benvenuti in EmPoWEring &#8211; Percorso educativo per\u00a0il benessere emozionale<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]Il diritto di ogni persona di essere ascoltata e di ricevere sostegno emozionale nel momento in cui il bisogno si manifesta ha un grande valore,\u00a0e\u00a0 l&#8217;ascolto costituisce una competenza chiave per favorire il benessere emozionale, nella sfera privata come in ambito lavorativo.<\/p>\n<p>Questo sito web presenta un progetto sviluppato da una partnership costituita da organizzazioni impegnate nell\u2019ambito del sostegno emozionale e dell\u2019intervento in situazioni di crisi, e da diversi istituti di ricerca, appartenenti a quattro Paesi dell\u2019Unione Europea.<\/p>\n<p>Lo scopo del progetto \u00e8 quello di valorizzare il prezioso lavoro sulle capacit\u00e0 di ascolto che viene svolto nell\u2019ambito dei centri di ascolto in Europa, per mettere insieme, in base a criteri scientifici, le esperienze di migliori pratiche,\u00a0e creare quindi un percorso di 120 ore di formazione volto a educare le competenze di base dell\u2019ascolto.\u00a0L&#8217;efficacia di questo training viene misurata utilizzando sistemi di valutazione scientificamente fondati.[\/vc_column_text][vc_column_inner width=&#8221;1\/12&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0 vc_hidden-xs&#8221;][vc_empty_space height=&#8221;80px&#8221;][vc_single_image image=&#8221;16076&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.6&#8243;][vc_empty_space height=&#8221;60px&#8221;][vc_single_image image=&#8221;16075&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.9&#8243;][\/vc_column_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][\/vc_row_inner][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-offset-1 vc_col-xs-5&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;16076&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-5&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;16075&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.9&#8243;][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;30&#8243; el_class=&#8221;video-links&#8221;][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-0&#8243;][vc_column_text]<\/p>\n<h5>Video: EmPoWEring Project Review<\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<div id=\"media_video-3\" class=\"widget widget_media_video amr_widget posts_holder\"><div style=\"width:100%;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-15713-3\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4?_=3\" \/><source type=\"video\/mp4\" src=\"https:\/\/listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4?_=3\" \/><a href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4\">https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4<\/a><\/video><\/div><\/div>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243; offset=&#8221;vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0 vc_col-xs-12&#8243;][vc_column_text]<\/p>\n<h5>Video: Listening Skills Training<\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<div id=\"media_video-2\" class=\"widget widget_media_video amr_widget posts_holder\"><div style=\"width:100%;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-15713-4\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4?_=4\" \/><source type=\"video\/mp4\" src=\"https:\/\/listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4?_=4\" \/><a href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4\">https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4<\/a><\/video><\/div><\/div>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_empty_space height=&#8221;100px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;about&#8221; background_color=&#8221;#103862&#8243; padding_bottom=&#8221;50&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;125&#8243;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16184&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>L\u2019ascolto<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]Ti \u00e8 mai capitato di parlare di un problema con un amico o un\u2019amica e di renderti conto che lui o lei non riesce a comprendere il motivo per cui la questione per te \u00e8 cos\u00ec importante? Hai mai presentato un&#8217;idea a un gruppo trovandoti a dover fare i conti con l\u2019altrui confusione?[\/vc_column_text][vc_empty_space height=&#8221;5px&#8221;]<a  itemprop=\"url\" href=\"#listening\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16147&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>Il progetto<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]Il progetto ha realizzato la\u00a0mappatura di 92 organizzazioni che in Europa (prevalentemente nei 4 paesi a cui appartengono le organizzazioni partner del progetto) svolgono attivit\u00e0 volte a fornire supporto emozionale.[\/vc_column_text][vc_empty_space height=&#8221;63px&#8221;]<a  itemprop=\"url\" href=\"#project\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16207&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>Il corso di formazione<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]La formazione include un modulo teorico di 30\u00a0ore di autoformazione in ambiente di apprendimento misto (incontri faccia a faccia e attivit\u00e0 a distanza mediata da computer), seguito da 40 ore di formazione di gruppo in presenza.[\/vc_column_text]<a  itemprop=\"url\" href=\"#training\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;listening&#8221; background_color=&#8221;#1c426a&#8221; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">L\u2019ascolto<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16184\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear.png\" alt=\"Icon with an ear\" width=\"65\" height=\"65\" srcset=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear.png 200w, https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear-150x150.png 150w\" sizes=\"auto, (max-width: 65px) 100vw, 65px\" \/><strong>Ti \u00e8 mai capitato di parlare di un problema con un amico o un\u2019amica e di renderti conto che lui o lei non riesce a comprendere il motivo per cui la questione per te \u00e8 cos\u00ec importante?<\/strong><\/p>\n<p>Hai mai presentato un&#8217;idea a un gruppo trovandoti a dover fare i conti con l\u2019altrui confusione? O piuttosto qualcuno ti ha improvvisamente accusato di non dare affatto ascolto alle sue esigenze?&#8230;\u00a0 Che cosa determina questo tipo di situazioni?<\/p>\n<p>La risposta \u00e8: la difficolt\u00e0 di comunicazione \u2013 difficolt\u00e0 che, in un modo o in un altro, abbiamo tutti sperimentata. Essa pu\u00f2 generare confusione, malintesi, animosit\u00e0, o portare alla rottura della relazione.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Essere un buon ascoltatore \u00e8 una delle competenze di base pi\u00f9 importanti\u00a0e stupefacenti\u00a0che ogni persona pu\u00f2 sviluppare. Ancora pochi di noi per\u00f2 sanno come farlo,\u00a0perch\u00e9 nessuno ce l\u2019ha insegnato, il che \u00e8 collegato al fatto che forse ancora meno qualcuno ci ha veramente ascoltati.<\/p>\n<p>Come molte altre cose, quindi, ci\u00f2 ha a che fare con l\u2019educazione. Anche se la nostra cultura ha prodotto molti grandi libri sulla comunicazione e sulla retorica,\u00a0sar\u00e0\u00a0difficile trovare un libro intitolato \u201cL&#8217;ascoltatore&#8221;.\u00a0Eppure ci sono molte abilit\u00e0 e competenze che sono fondamentali per essere un buon ascoltatore, e che risultano importanti per qualsiasi tipo di conversazione.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Fortunatamente esistono alcune\u00a0pratiche di base\u00a0che possono aiutarci a favorire una migliore comunicazione quando affrontiamo le nostre interazioni quotidiane.<\/p>\n<p>Tali pratiche sono efficaci in riferimento alla gestione delle emozioni, al sapersi orientare nei confronti dei sistemi di valori, ai bisogni di rispecchiamento, al rispetto di modi diversi di vedere la realt\u00e0, al saper organizzare le informazioni e porre buone domande.<\/p>\n<p>Tali capacit\u00e0 e competenze verranno presentati e approfonditi nel progetto.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;project&#8221; background_color=&#8221;#284c72&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Il progetto<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16147\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink.png\" alt=\"Icon with Group of People\" width=\"65\" height=\"65\" srcset=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink.png 200w, https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink-150x150.png 150w\" sizes=\"auto, (max-width: 65px) 100vw, 65px\" \/><strong>Il progetto ha realizzato la\u00a0mappatura di 92 organizzazioni che in Europa (prevalentemente nei 4 paesi a cui appartengono le organizzazioni partner del progetto) svolgono attivit\u00e0 volte a fornire supporto emozionale.<br \/>\n<\/strong><\/p>\n<p>Sono state effettuate due indagini:\u00a0mentre la prima era rivolta alle attuali opportunit\u00e0 di formazione nel campo della salute emozionale, la seconda intendeva stabilire quali sono le competenze pi\u00f9 importanti per un ascoltatore (a questa ultima ricerca hanno preso parte 572 persone appartenenti a organizzazioni che, in tutta Europa, forniscono servizi di supporto emozionale).[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]I risultati di queste indagini sono stati utilizzati per definire il \u201cprofilo\u201d dell\u2019ascoltatore e per cominciare a strutturare il programma di formazione mirato a sviluppare le abilit\u00e0 relative all\u2019ascolto, programma che consiste di 30 ore di autoformazione, di altre 40 ore di formazione in aula e di 50 ore di approfondimento negli specifici ambiti di intervento.<\/p>\n<p>I dettagli del percorso formativo sono stati sviluppati dalle stesse organizzazioni partner del progetto EmPoWEring, che hanno predisposto uno specifico corredo di attivit\u00e0 di formazione e di esercitazioni, i relativi supporti multimediali,\u00a0i materiali teorici e le linee guida per monitorare e migliorare l\u2019apprendimento nei\u00a0 campi di attivit\u00e0 delle persone che frequenteranno il training.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Per l&#8217;accreditamento nel settore della salute emozionale e dell\u2019ascolto, tutta la formazione sar\u00e0 presentata sotto forma di un manuale, che descriver\u00e0 le capacit\u00e0 e le competenze\u00a0oggetto del training.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;training&#8221; background_color=&#8221;#345679&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Il corso di formazione<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16147\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/training-round-pink_face_speaking.png\" alt=\"Icon with Group of People\" width=\"65\" height=\"65\" \/><strong>La formazione include un modulo teorico di 30\u00a0ore di autoformazione in ambiente di apprendimento misto (incontri faccia a faccia e attivit\u00e0 a distanza mediata da computer), seguito da 40 ore di formazione di gruppo in presenza.<\/strong><\/p>\n<p>Successivamente una fase di verifica approfondir\u00e0 la comprensione teorica e il livello di apprendimento delle competenze da parte del gruppo dei partecipanti.<\/p>\n<p>La formazione\u00a0educa ai principi pi\u00f9 importanti del processo di ascolto, con particolare riguardo ai fattori interattivi che vi sono coinvolti. Su queste basi vengono individuate 6 peculiarit\u00e0 qualitative del buon ascolto che ne caratterizzano il profilo.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<strong>Principi:<\/strong><\/p>\n<p>Il buon ascolto implica una continua alternanza tra il guidare e l\u2019essere guidati (Milton Erickson)<\/p>\n<p>Un buon ascoltatore utilizza la parafrasi senza valutare o giudicare (Carl Rogers)<\/p>\n<p>Un buon ascoltatore riconosce, differenzia e identifica le percezioni, le emozioni e le valutazioni delle altre persona (F. Schulz von Thun)<\/p>\n<p>Ponendo domande utili un buon ascoltatore consente all&#8217;altra persona di comprendere meglio ci\u00f2 di cui sta parlando (Watzlawick et al.)<\/p>\n<p>Un buon ascoltatore gestisce il processo senza manipolarlo (vari)<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<strong>Fattori interattivi:<\/strong><\/p>\n<ul>\n<li>Orientamento interno (essere con se stessi)<\/li>\n<li>Orientamento esterno (essere con l\u2019altro)<\/li>\n<li>Comportamento attivo (mentre si parla)<\/li>\n<li>Comportamento passivo (mentre si ascolta)<\/li>\n<\/ul>\n<p>L&#8217;ascolto non sar\u00e0 pienamente efficace se uno di questi quattro fattori interattivi risulta sbilanciato. Per un buon ascolto devono essere tutti e quattro attivati ed in equilibrio.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-2&#8243;]<a id=\"download\" itemprop=\"url\" href=\"\/download\/\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 50px 0px 90px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Download Training Documents<span aria-hidden=\"true\" class=\"qode_icon_font_elegant arrow_right qode_button_icon_element\" style=\"color: #ffffff\"><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_type=&#8221;parallax&#8221; parallax_content_width=&#8221;in_grid&#8221; text_align=&#8221;left&#8221; full_screen_section_height=&#8221;no&#8221; background_image=&#8221;16514&#8243; section_height=&#8221;415&#8243;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;65&#8243; el_class=&#8221;white-text&#8221;][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"30\"><span class=\"counter  zero\" style=\"\">30<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Autoformazione in ambiente di apprendimento misto (con attivit\u00e0 mediata da computer)<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"40\"><span class=\"counter  zero\" style=\"\">40<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Training pratico (attivit\u00e0 di gruppo in presenza)<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"50\"><span class=\"counter  zero\" style=\"\">50<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Approfondimento e trasferimento dell\u2019esperienza negli ambiti specifici<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"16\"><span class=\"counter  zero\" style=\"\">16<\/span><p class=\"counter_text\" style=\"\">diverse abilit\u00e0<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Competenza nell\u2019ascolto<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;80px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#f3f3f3&#8243; padding_top=&#8221;90&#8243;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Background scientifico<\/h2>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;13&#8243; down=&#8221;0&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Indagini \u2013 Dati \u2013 Curriculum<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;105&#8243;][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h5>Qual \u00e8 il profilo di un buon ascoltatore?<\/h5>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;30&#8243; down=&#8221;0&#8243;][vc_column_text]Nell\u2019ambito del progetto EmPoWEring stiamo sviluppando un percorso formativo sulle competenze di ascolto nel campo del benessere emozionale e degli\u00a0interventi in caso di crisi, con un focus sui volontari impegnati nei Servizi telefonici di emergenza\u00a0e sui professionisti nel campo della salute.<\/p>\n<p>Prima di sviluppare il training abbiamo voluto\u00a0sapere, da volontari e professionisti che lavorano con approcci e in ambiti diversi, quali caratteristiche ritengono debba possedere un buon ascoltatore. Perci\u00f2 abbiamo\u00a0sviluppato un questionario per costruirne il profilo, e per stabilire i bisogni formativi di cui tener conto per migliorare la capacit\u00e0 di ascolto. A fianco sono elencati gli elementi pi\u00f9 importanti tra quelli individuati nella definizione del profilo.<\/p>\n<p>I risultati dell\u2019indagine sono stati impiegati nello sviluppo del training sulle capacit\u00e0 di ascolto.\u00a0Per perseguire l\u2019obiettivo dell\u2019efficacia del corso, essa viene misurata attraverso la raccolta di dati prima e dopo la partecipazione all\u2019esperienza.\u00a0 Le informazioni cos\u00ec ottenute saranno utilizzate per ottimizzare il percorso di formazione.<\/p>\n<p>Alla fine del training verr\u00e0 prodotto un curriculum, contenente l\u2019analisi dei risultati dell\u2019apprendimento in termini di conoscenze, abilit\u00e0 e competenze.[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>empatia<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='92' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>stabilit\u00e0 emotiva<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='86' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>attivazione di risorse<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='83' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>ascolto attivo<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='89' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>conduzione della conversazione<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='63' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>rispetto<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='89' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-2&#8243;]<a id=\"download\" itemprop=\"url\" href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/IO_1_Detailed_Report_English.pdf\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large_full_width center default\" style=\"color: #ffffff; font-style: normal; margin: 20px 0px 90px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Download Detailed Scientific Report<i class=\"qode_icon_font_awesome fa fa-file-pdf-o qode_button_icon_element\" style=\"color: #ffffff\"><\/i><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;partners&#8221; background_color=&#8221;#103862&#8243; padding_top=&#8221;90&#8243; padding_bottom=&#8221;30&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h2>EmPoWEring<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][vc_column_text]<\/p>\n<h4>Coordinating partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-2 vc_hidden-sm vc_col-xs-12 vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-4 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16293&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364871251{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.ifotes.org&#8221;][vc_column_text]<strong>IFOTES Europe &#8211; Germany<\/strong><br \/>\n<a href=\"http:\/\/www.ifotes.org\" target=\"_blank\" rel=\"noopener\">www.ifotes.org<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-4 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16296&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364850593{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.studiorucli.it&#8221;][vc_column_text]<strong>Studio Rucli &#8211; Italy<\/strong><br \/>\n<a href=\"http:\/\/www.studiorucli.it\" target=\"_blank\" rel=\"noopener\">www.studiorucli.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-2 vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#1c426a&#8221; padding_top=&#8221;90&#8243; padding_bottom=&#8221;30&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h4>Scientific Partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16295&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364828663{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.nivel.nl&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Nederlands Instituut \u0003Voor Onderzoek van \u0003de Gezondheitdszorg<\/strong><br \/>\n<strong>(NIVEL) \u2013 Netherland<\/strong><br \/>\n<a href=\"http:\/\/www.nivel.nl\" target=\"_blank\" rel=\"noopener\">www.nivel.nl<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16297&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364983143{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.scuolanazionaleservizi.it&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Scuola Nazionale \u0003Servizi Foundation \u2013 Italy<\/strong><br \/>\n<a href=\"http:\/\/www.scuolanazionaleservizi.it\" target=\"_blank\" rel=\"noopener\">www.scuolanazionale-servizi.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16301&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364772009{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;http:\/\/www.uni-heidelberg.de&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Ruprecht-Karls-\u0003Universit\u00e4t Heidelberg (UHEI) \u2013 Germany<\/strong><br \/>\n<a href=\"http:\/\/www.uni-heidelberg.de\" target=\"_blank\" rel=\"noopener\">www.uni-heidelberg.de<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16302&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364752730{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.8&#8243; link=&#8221;http:\/\/vegeken.magtud.hu&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>V\u00e9geken Alap\u00edtv\u00e1ny \u2013 Hungary<\/strong><br \/>\n<a href=\"http:\/\/vegeken.magtud.hu\" target=\"_blank\" rel=\"noopener\">vegeken.magtud.hu<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#284c72&#8243; padding_top=&#8221;90&#8243; padding_bottom=&#8221;70&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h4>Helpline Partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16299&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364731010{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.telefonoamico.it&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Telefono Amico Italia (national federation)<\/strong><br \/>\n<a href=\"http:\/\/www.telefonoamico.it\">www.telefonoamico.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16294&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364482659{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.sos505.hu&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>LESZ, Hungary (national federation)<\/strong><br \/>\n<a href=\"http:\/\/www.sos505.hu\">www.sos505.hu<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16300&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364580137{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;http:\/\/www.telefonseelsorge-muenchen-kath.de&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Kath. TS Munich (local TES post)<\/strong><br \/>\n<a href=\"http:\/\/www.telefonseelsorge-muenchen-kath.de\">www.telefonseelsorge-muenchen-kath.de<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16298&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364677030{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.8&#8243; link=&#8221;http:\/\/www.sensoor.nl&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Sensoor Rotterdam (local TES post)<\/strong><br \/>\n<a href=\"http:\/\/www.sensoor.nl\" target=\"_blank\" rel=\"noopener\">www.sensoor.nl<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;contact&#8221; background_color=&#8221;#345679&#8243; padding_top=&#8221;100&#8243; padding_bottom=&#8221;100&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h2>Contact<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-3 vc_col-xs-12&#8243;][vc_column_text]<strong>IFOTES Europe e.V.<\/strong><br \/>\nStefan Schumacher<br \/>\ns.schumacher@ifotes.org[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-4 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-3 vc_col-xs-12&#8243;]<a id=\"schreibuns\" itemprop=\"url\" href=\"mailto:s.schumacher@ifotes.org\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 12px 0px 20px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Contact us<span aria-hidden=\"true\" class=\"qode_icon_font_elegant icon_mail qode_button_icon_element\" style=\"color: #ffffff\"><\/span><\/a>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-3 vc_col-xs-12&#8243;][vc_column_text]<strong>call: +49 2331 17773<\/strong><br \/>\nD\u00f6dterstra\u00dfe 10<br \/>\nDE 58095 Hagen[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_empty_space height=&#8221;70px&#8221;][vc_column_text]If you want to use or support listening skills, or train and certify learners in listening skills, you can become a member of our network by signing the <strong>Memorandum of Understanding<\/strong>.[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-offset-3 vc_col-lg-6 vc_col-md-offset-0 vc_col-sm-offset-3 vc_col-xs-12&#8243;]<a id=\"schreibuns\" itemprop=\"url\" href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/IO_3_Short_MoU_and_CLS_Italian.pdf\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 12px 0px 20px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Memorandum of Understanding<i class=\"qode_icon_font_awesome fa fa-file-pdf-o qode_button_icon_element\" style=\"color: #ffffff\"><\/i><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;start&#8221; css=&#8221;.vc_custom_1662070553383{margin-top: -200px !important;background-image: url(https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2016\/07\/hg-verlauf-750-1.jpg?id=16079) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; z_index=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_empty_space height=&#8221;250px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;8\/12&#8243; css=&#8221;.vc_custom_1469778191760{margin-left: 60px !important;padding-right: 60px !important;}&#8221;][vc_empty_space height=&#8221;30px&#8221;]<div class=\"qode-animation-holder element_from_fade\"><div class=\"qode-animation-holder-inner\"  style=\"-webkit-animation-delay:0.3s; animation-delay:0.3s; -webkit-transition-delay:0.3s; transition-delay:0.3s\">[vc_column_text]<\/p>\n<h4><strong>Benvenuti in \u201e<\/strong>Abilit\u00e0<strong> di ascolto\u201c<\/strong><\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h2>Benvenuti in EmPoWEring &#8211; Percorso educativo per\u00a0il benessere emozionale<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]Il diritto di ogni persona di essere ascoltata e di ricevere sostegno emozionale nel momento in cui il bisogno si manifesta ha un grande valore,\u00a0e\u00a0 l&#8217;ascolto costituisce una competenza chiave per favorire il benessere emozionale, nella sfera privata come in ambito lavorativo.<\/p>\n<p>Questo sito web presenta un progetto sviluppato da una partnership costituita da organizzazioni impegnate nell\u2019ambito del sostegno emozionale e dell\u2019intervento in situazioni di crisi, e da diversi istituti di ricerca, appartenenti a quattro Paesi dell\u2019Unione Europea.<\/p>\n<p>Lo scopo del progetto \u00e8 quello di valorizzare il prezioso lavoro sulle capacit\u00e0 di ascolto che viene svolto nell\u2019ambito dei centri di ascolto in Europa, per mettere insieme, in base a criteri scientifici, le esperienze di migliori pratiche,\u00a0e creare quindi un percorso di 120 ore di formazione volto a educare le competenze di base dell\u2019ascolto.\u00a0L&#8217;efficacia di questo training viene misurata utilizzando sistemi di valutazione scientificamente fondati.[\/vc_column_text]<\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0 vc_hidden-xs&#8221;][vc_empty_space height=&#8221;80px&#8221;][vc_single_image image=&#8221;16076&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.6&#8243;][vc_empty_space height=&#8221;60px&#8221;][vc_single_image image=&#8221;16075&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.9&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-offset-1 vc_col-xs-5&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;16076&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-5&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;16075&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.9&#8243;][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;30&#8243; el_class=&#8221;video-links&#8221;][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-0&#8243;][vc_column_text]<\/p>\n<h5>Video: EmPoWEring Project Review<\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<div id=\"media_video-3\" class=\"widget widget_media_video amr_widget posts_holder\"><div style=\"width:100%;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-15713-5\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4?_=5\" \/><source type=\"video\/mp4\" src=\"https:\/\/listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4?_=5\" \/><a href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4\">https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4<\/a><\/video><\/div><\/div>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243; offset=&#8221;vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0 vc_col-xs-12&#8243;][vc_column_text]<\/p>\n<h5>Video: Listening Skills Training<\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<div id=\"media_video-2\" class=\"widget widget_media_video amr_widget posts_holder\"><div style=\"width:100%;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-15713-6\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4?_=6\" \/><source type=\"video\/mp4\" src=\"https:\/\/listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4?_=6\" \/><a href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4\">https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4<\/a><\/video><\/div><\/div>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_empty_space height=&#8221;100px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;about&#8221; background_color=&#8221;#103862&#8243; padding_bottom=&#8221;50&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;125&#8243;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16184&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>L\u2019ascolto<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]Ti \u00e8 mai capitato di parlare di un problema con un amico o un\u2019amica e di renderti conto che lui o lei non riesce a comprendere il motivo per cui la questione per te \u00e8 cos\u00ec importante? Hai mai presentato un&#8217;idea a un gruppo trovandoti a dover fare i conti con l\u2019altrui confusione?[\/vc_column_text][vc_empty_space height=&#8221;5px&#8221;]<a  itemprop=\"url\" href=\"#listening\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16147&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>Il progetto<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]Il progetto ha realizzato la\u00a0mappatura di 92 organizzazioni che in Europa (prevalentemente nei 4 paesi a cui appartengono le organizzazioni partner del progetto) svolgono attivit\u00e0 volte a fornire supporto emozionale.[\/vc_column_text][vc_empty_space height=&#8221;63px&#8221;]<a  itemprop=\"url\" href=\"#project\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16207&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>Il corso di formazione<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]La formazione include un modulo teorico di 30\u00a0ore di autoformazione in ambiente di apprendimento misto (incontri faccia a faccia e attivit\u00e0 a distanza mediata da computer), seguito da 40 ore di formazione di gruppo in presenza.[\/vc_column_text]<a  itemprop=\"url\" href=\"#training\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;listening&#8221; background_color=&#8221;#1c426a&#8221; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">L\u2019ascolto<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16184\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear.png\" alt=\"Icon with an ear\" width=\"65\" height=\"65\" srcset=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear.png 200w, https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear-150x150.png 150w\" sizes=\"auto, (max-width: 65px) 100vw, 65px\" \/><strong>Ti \u00e8 mai capitato di parlare di un problema con un amico o un\u2019amica e di renderti conto che lui o lei non riesce a comprendere il motivo per cui la questione per te \u00e8 cos\u00ec importante?<\/strong><\/p>\n<p>Hai mai presentato un&#8217;idea a un gruppo trovandoti a dover fare i conti con l\u2019altrui confusione? O piuttosto qualcuno ti ha improvvisamente accusato di non dare affatto ascolto alle sue esigenze?&#8230;\u00a0 Che cosa determina questo tipo di situazioni?<\/p>\n<p>La risposta \u00e8: la difficolt\u00e0 di comunicazione \u2013 difficolt\u00e0 che, in un modo o in un altro, abbiamo tutti sperimentata. Essa pu\u00f2 generare confusione, malintesi, animosit\u00e0, o portare alla rottura della relazione.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Essere un buon ascoltatore \u00e8 una delle competenze di base pi\u00f9 importanti\u00a0e stupefacenti\u00a0che ogni persona pu\u00f2 sviluppare. Ancora pochi di noi per\u00f2 sanno come farlo,\u00a0perch\u00e9 nessuno ce l\u2019ha insegnato, il che \u00e8 collegato al fatto che forse ancora meno qualcuno ci ha veramente ascoltati.<\/p>\n<p>Come molte altre cose, quindi, ci\u00f2 ha a che fare con l\u2019educazione. Anche se la nostra cultura ha prodotto molti grandi libri sulla comunicazione e sulla retorica,\u00a0sar\u00e0\u00a0difficile trovare un libro intitolato \u201cL&#8217;ascoltatore&#8221;.\u00a0Eppure ci sono molte abilit\u00e0 e competenze che sono fondamentali per essere un buon ascoltatore, e che risultano importanti per qualsiasi tipo di conversazione.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Fortunatamente esistono alcune\u00a0pratiche di base\u00a0che possono aiutarci a favorire una migliore comunicazione quando affrontiamo le nostre interazioni quotidiane.<\/p>\n<p>Tali pratiche sono efficaci in riferimento alla gestione delle emozioni, al sapersi orientare nei confronti dei sistemi di valori, ai bisogni di rispecchiamento, al rispetto di modi diversi di vedere la realt\u00e0, al saper organizzare le informazioni e porre buone domande.<\/p>\n<p>Tali capacit\u00e0 e competenze verranno presentati e approfonditi nel progetto.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;project&#8221; background_color=&#8221;#284c72&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Il progetto<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16147\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink.png\" alt=\"Icon with Group of People\" width=\"65\" height=\"65\" srcset=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink.png 200w, https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink-150x150.png 150w\" sizes=\"auto, (max-width: 65px) 100vw, 65px\" \/><strong>Il progetto ha realizzato la\u00a0mappatura di 92 organizzazioni che in Europa (prevalentemente nei 4 paesi a cui appartengono le organizzazioni partner del progetto) svolgono attivit\u00e0 volte a fornire supporto emozionale.<br \/>\n<\/strong><\/p>\n<p>Sono state effettuate due indagini:\u00a0mentre la prima era rivolta alle attuali opportunit\u00e0 di formazione nel campo della salute emozionale, la seconda intendeva stabilire quali sono le competenze pi\u00f9 importanti per un ascoltatore (a questa ultima ricerca hanno preso parte 572 persone appartenenti a organizzazioni che, in tutta Europa, forniscono servizi di supporto emozionale).[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]I risultati di queste indagini sono stati utilizzati per definire il \u201cprofilo\u201d dell\u2019ascoltatore e per cominciare a strutturare il programma di formazione mirato a sviluppare le abilit\u00e0 relative all\u2019ascolto, programma che consiste di 30 ore di autoformazione, di altre 40 ore di formazione in aula e di 50 ore di approfondimento negli specifici ambiti di intervento.<\/p>\n<p>I dettagli del percorso formativo sono stati sviluppati dalle stesse organizzazioni partner del progetto EmPoWEring, che hanno predisposto uno specifico corredo di attivit\u00e0 di formazione e di esercitazioni, i relativi supporti multimediali,\u00a0i materiali teorici e le linee guida per monitorare e migliorare l\u2019apprendimento nei\u00a0 campi di attivit\u00e0 delle persone che frequenteranno il training.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Per l&#8217;accreditamento nel settore della salute emozionale e dell\u2019ascolto, tutta la formazione sar\u00e0 presentata sotto forma di un manuale, che descriver\u00e0 le capacit\u00e0 e le competenze\u00a0oggetto del training.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;training&#8221; background_color=&#8221;#345679&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Il corso di formazione<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16147\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/training-round-pink_face_speaking.png\" alt=\"Icon with Group of People\" width=\"65\" height=\"65\" \/><strong>La formazione include un modulo teorico di 30\u00a0ore di autoformazione in ambiente di apprendimento misto (incontri faccia a faccia e attivit\u00e0 a distanza mediata da computer), seguito da 40 ore di formazione di gruppo in presenza.<\/strong><\/p>\n<p>Successivamente una fase di verifica approfondir\u00e0 la comprensione teorica e il livello di apprendimento delle competenze da parte del gruppo dei partecipanti.<\/p>\n<p>La formazione\u00a0educa ai principi pi\u00f9 importanti del processo di ascolto, con particolare riguardo ai fattori interattivi che vi sono coinvolti. Su queste basi vengono individuate 6 peculiarit\u00e0 qualitative del buon ascolto che ne caratterizzano il profilo.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<strong>Principi:<\/strong><\/p>\n<p>Il buon ascolto implica una continua alternanza tra il guidare e l\u2019essere guidati (Milton Erickson)<\/p>\n<p>Un buon ascoltatore utilizza la parafrasi senza valutare o giudicare (Carl Rogers)<\/p>\n<p>Un buon ascoltatore riconosce, differenzia e identifica le percezioni, le emozioni e le valutazioni delle altre persona (F. Schulz von Thun)<\/p>\n<p>Ponendo domande utili un buon ascoltatore consente all&#8217;altra persona di comprendere meglio ci\u00f2 di cui sta parlando (Watzlawick et al.)<\/p>\n<p>Un buon ascoltatore gestisce il processo senza manipolarlo (vari)<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<strong>Fattori interattivi:<\/strong><\/p>\n<ul>\n<li>Orientamento interno (essere con se stessi)<\/li>\n<li>Orientamento esterno (essere con l\u2019altro)<\/li>\n<li>Comportamento attivo (mentre si parla)<\/li>\n<li>Comportamento passivo (mentre si ascolta)<\/li>\n<\/ul>\n<p>L&#8217;ascolto non sar\u00e0 pienamente efficace se uno di questi quattro fattori interattivi risulta sbilanciato. Per un buon ascolto devono essere tutti e quattro attivati ed in equilibrio.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-2&#8243;]<a id=\"download\" itemprop=\"url\" href=\"\/download\/\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 50px 0px 90px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Download Training Documents<span aria-hidden=\"true\" class=\"qode_icon_font_elegant arrow_right qode_button_icon_element\" style=\"color: #ffffff\"><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_type=&#8221;parallax&#8221; parallax_content_width=&#8221;in_grid&#8221; text_align=&#8221;left&#8221; full_screen_section_height=&#8221;no&#8221; background_image=&#8221;16514&#8243; section_height=&#8221;415&#8243;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;65&#8243; el_class=&#8221;white-text&#8221;][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"30\"><span class=\"counter  zero\" style=\"\">30<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Autoformazione in ambiente di apprendimento misto (con attivit\u00e0 mediata da computer)<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"40\"><span class=\"counter  zero\" style=\"\">40<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Training pratico (attivit\u00e0 di gruppo in presenza)<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"50\"><span class=\"counter  zero\" style=\"\">50<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Approfondimento e trasferimento dell\u2019esperienza negli ambiti specifici<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"16\"><span class=\"counter  zero\" style=\"\">16<\/span><p class=\"counter_text\" style=\"\">diverse abilit\u00e0<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Competenza nell\u2019ascolto<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;80px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#f3f3f3&#8243; padding_top=&#8221;90&#8243;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Background scientifico<\/h2>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;13&#8243; down=&#8221;0&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Indagini \u2013 Dati \u2013 Curriculum<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;105&#8243;][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h5>Qual \u00e8 il profilo di un buon ascoltatore?<\/h5>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;30&#8243; down=&#8221;0&#8243;][vc_column_text]Nell\u2019ambito del progetto EmPoWEring stiamo sviluppando un percorso formativo sulle competenze di ascolto nel campo del benessere emozionale e degli\u00a0interventi in caso di crisi, con un focus sui volontari impegnati nei Servizi telefonici di emergenza\u00a0e sui professionisti nel campo della salute.<\/p>\n<p>Prima di sviluppare il training abbiamo voluto\u00a0sapere, da volontari e professionisti che lavorano con approcci e in ambiti diversi, quali caratteristiche ritengono debba possedere un buon ascoltatore. Perci\u00f2 abbiamo\u00a0sviluppato un questionario per costruirne il profilo, e per stabilire i bisogni formativi di cui tener conto per migliorare la capacit\u00e0 di ascolto. A fianco sono elencati gli elementi pi\u00f9 importanti tra quelli individuati nella definizione del profilo.<\/p>\n<p>I risultati dell\u2019indagine sono stati impiegati nello sviluppo del training sulle capacit\u00e0 di ascolto.\u00a0Per perseguire l\u2019obiettivo dell\u2019efficacia del corso, essa viene misurata attraverso la raccolta di dati prima e dopo la partecipazione all\u2019esperienza.\u00a0 Le informazioni cos\u00ec ottenute saranno utilizzate per ottimizzare il percorso di formazione.<\/p>\n<p>Alla fine del training verr\u00e0 prodotto un curriculum, contenente l\u2019analisi dei risultati dell\u2019apprendimento in termini di conoscenze, abilit\u00e0 e competenze.[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>empatia<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='92' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>stabilit\u00e0 emotiva<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='86' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>attivazione di risorse<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='83' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>ascolto attivo<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='89' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>conduzione della conversazione<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='63' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>rispetto<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='89' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-2&#8243;]<a id=\"download\" itemprop=\"url\" href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/IO_1_Detailed_Report_English.pdf\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large_full_width center default\" style=\"color: #ffffff; font-style: normal; margin: 20px 0px 90px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Download Detailed Scientific Report<i class=\"qode_icon_font_awesome fa fa-file-pdf-o qode_button_icon_element\" style=\"color: #ffffff\"><\/i><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;partners&#8221; background_color=&#8221;#103862&#8243; padding_top=&#8221;90&#8243; padding_bottom=&#8221;30&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h2>EmPoWEring<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][vc_column_text]<\/p>\n<h4>Coordinating partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-2 vc_hidden-sm vc_col-xs-12 vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-4 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16293&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364871251{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.ifotes.org&#8221;][vc_column_text]<strong>IFOTES Europe &#8211; Germany<\/strong><br \/>\n<a href=\"http:\/\/www.ifotes.org\" target=\"_blank\" rel=\"noopener\">www.ifotes.org<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-4 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16296&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364850593{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.studiorucli.it&#8221;][vc_column_text]<strong>Studio Rucli &#8211; Italy<\/strong><br \/>\n<a href=\"http:\/\/www.studiorucli.it\" target=\"_blank\" rel=\"noopener\">www.studiorucli.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-2 vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#1c426a&#8221; padding_top=&#8221;90&#8243; padding_bottom=&#8221;30&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h4>Scientific Partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16295&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364828663{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.nivel.nl&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Nederlands Instituut \u0003Voor Onderzoek van \u0003de Gezondheitdszorg<\/strong><br \/>\n<strong>(NIVEL) \u2013 Netherland<\/strong><br \/>\n<a href=\"http:\/\/www.nivel.nl\" target=\"_blank\" rel=\"noopener\">www.nivel.nl<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16297&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364983143{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.scuolanazionaleservizi.it&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Scuola Nazionale \u0003Servizi Foundation \u2013 Italy<\/strong><br \/>\n<a href=\"http:\/\/www.scuolanazionaleservizi.it\" target=\"_blank\" rel=\"noopener\">www.scuolanazionale-servizi.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16301&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364772009{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;http:\/\/www.uni-heidelberg.de&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Ruprecht-Karls-\u0003Universit\u00e4t Heidelberg (UHEI) \u2013 Germany<\/strong><br \/>\n<a href=\"http:\/\/www.uni-heidelberg.de\" target=\"_blank\" rel=\"noopener\">www.uni-heidelberg.de<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16302&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364752730{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.8&#8243; link=&#8221;http:\/\/vegeken.magtud.hu&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>V\u00e9geken Alap\u00edtv\u00e1ny \u2013 Hungary<\/strong><br \/>\n<a href=\"http:\/\/vegeken.magtud.hu\" target=\"_blank\" rel=\"noopener\">vegeken.magtud.hu<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#284c72&#8243; padding_top=&#8221;90&#8243; padding_bottom=&#8221;70&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h4>Helpline Partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16299&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364731010{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.telefonoamico.it&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Telefono Amico Italia (national federation)<\/strong><br \/>\n<a href=\"http:\/\/www.telefonoamico.it\">www.telefonoamico.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16294&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364482659{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.sos505.hu&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>LESZ, Hungary (national federation)<\/strong><br \/>\n<a href=\"http:\/\/www.sos505.hu\">www.sos505.hu<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16300&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364580137{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;http:\/\/www.telefonseelsorge-muenchen-kath.de&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Kath. TS Munich (local TES post)<\/strong><br \/>\n<a href=\"http:\/\/www.telefonseelsorge-muenchen-kath.de\">www.telefonseelsorge-muenchen-kath.de<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16298&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364677030{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.8&#8243; link=&#8221;http:\/\/www.sensoor.nl&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Sensoor Rotterdam (local TES post)<\/strong><br \/>\n<a href=\"http:\/\/www.sensoor.nl\" target=\"_blank\" rel=\"noopener\">www.sensoor.nl<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;contact&#8221; background_color=&#8221;#345679&#8243; padding_top=&#8221;100&#8243; padding_bottom=&#8221;100&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h2>Contact<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-3 vc_col-xs-12&#8243;][vc_column_text]<strong>IFOTES Europe e.V.<\/strong><br \/>\nStefan Schumacher<br \/>\ns.schumacher@ifotes.org[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-4 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-3 vc_col-xs-12&#8243;]<a id=\"schreibuns\" itemprop=\"url\" href=\"mailto:s.schumacher@ifotes.org\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 12px 0px 20px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Contact us<span aria-hidden=\"true\" class=\"qode_icon_font_elegant icon_mail qode_button_icon_element\" style=\"color: #ffffff\"><\/span><\/a>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-3 vc_col-xs-12&#8243;][vc_column_text]<strong>call: +49 2331 17773<\/strong><br \/>\nD\u00f6dterstra\u00dfe 10<br \/>\nDE 58095 Hagen[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_empty_space height=&#8221;70px&#8221;][vc_column_text]If you want to use or support listening skills, or train and certify learners in listening skills, you can become a member of our network by signing the <strong>Memorandum of Understanding<\/strong>.[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-offset-3 vc_col-lg-6 vc_col-md-offset-0 vc_col-sm-offset-3 vc_col-xs-12&#8243;]<a id=\"schreibuns\" itemprop=\"url\" href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/IO_3_Short_MoU_and_CLS_Italian.pdf\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 12px 0px 20px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Memorandum of Understanding<i class=\"qode_icon_font_awesome fa fa-file-pdf-o qode_button_icon_element\" style=\"color: #ffffff\"><\/i><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;start&#8221; css=&#8221;.vc_custom_1662070553383{margin-top: -200px !important;background-image: url(https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2016\/07\/hg-verlauf-750-1.jpg?id=16079) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; z_index=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_empty_space height=&#8221;250px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;8\/12&#8243; css=&#8221;.vc_custom_1469778191760{margin-left: 60px !important;padding-right: 60px !important;}&#8221;][vc_empty_space height=&#8221;30px&#8221;]<div class=\"qode-animation-holder element_from_fade\"><div class=\"qode-animation-holder-inner\"  style=\"-webkit-animation-delay:0.3s; animation-delay:0.3s; -webkit-transition-delay:0.3s; transition-delay:0.3s\">[vc_column_text]<\/p>\n<h4><strong>Benvenuti in \u201e<\/strong>Abilit\u00e0<strong> di ascolto\u201c<\/strong><\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h2>Benvenuti in EmPoWEring &#8211; Percorso educativo per\u00a0il benessere emozionale<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]Il diritto di ogni persona di essere ascoltata e di ricevere sostegno emozionale nel momento in cui il bisogno si manifesta ha un grande valore,\u00a0e\u00a0 l&#8217;ascolto costituisce una competenza chiave per favorire il benessere emozionale, nella sfera privata come in ambito lavorativo.<\/p>\n<p>Questo sito web presenta un progetto sviluppato da una partnership costituita da organizzazioni impegnate nell\u2019ambito del sostegno emozionale e dell\u2019intervento in situazioni di crisi, e da diversi istituti di ricerca, appartenenti a quattro Paesi dell\u2019Unione Europea.<\/p>\n<p>Lo scopo del progetto \u00e8 quello di valorizzare il prezioso lavoro sulle capacit\u00e0 di ascolto che viene svolto nell\u2019ambito dei centri di ascolto in Europa, per mettere insieme, in base a criteri scientifici, le esperienze di migliori pratiche,\u00a0e creare quindi un percorso di 120 ore di formazione volto a educare le competenze di base dell\u2019ascolto.\u00a0L&#8217;efficacia di questo training viene misurata utilizzando sistemi di valutazione scientificamente fondati.[\/vc_column_text]<\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0 vc_hidden-xs&#8221;][vc_empty_space height=&#8221;80px&#8221;][vc_single_image image=&#8221;16076&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.6&#8243;][vc_empty_space height=&#8221;60px&#8221;][vc_single_image image=&#8221;16075&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.9&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-offset-1 vc_col-xs-5&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;16076&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-5&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;16075&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.9&#8243;][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;30&#8243; el_class=&#8221;video-links&#8221;][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-0&#8243;][vc_column_text]<\/p>\n<h5>Video: EmPoWEring Project Review<\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<div id=\"media_video-3\" class=\"widget widget_media_video amr_widget posts_holder\"><div style=\"width:100%;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-15713-7\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4?_=7\" \/><source type=\"video\/mp4\" src=\"https:\/\/listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4?_=7\" \/><a href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4\">https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4<\/a><\/video><\/div><\/div>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243; offset=&#8221;vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0 vc_col-xs-12&#8243;][vc_column_text]<\/p>\n<h5>Video: Listening Skills Training<\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<div id=\"media_video-2\" class=\"widget widget_media_video amr_widget posts_holder\"><div style=\"width:100%;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-15713-8\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4?_=8\" \/><source type=\"video\/mp4\" src=\"https:\/\/listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4?_=8\" \/><a href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4\">https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4<\/a><\/video><\/div><\/div>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_empty_space height=&#8221;100px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;about&#8221; background_color=&#8221;#103862&#8243; padding_bottom=&#8221;50&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;125&#8243;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16184&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>L\u2019ascolto<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]Ti \u00e8 mai capitato di parlare di un problema con un amico o un\u2019amica e di renderti conto che lui o lei non riesce a comprendere il motivo per cui la questione per te \u00e8 cos\u00ec importante? Hai mai presentato un&#8217;idea a un gruppo trovandoti a dover fare i conti con l\u2019altrui confusione?[\/vc_column_text][vc_empty_space height=&#8221;5px&#8221;]<a  itemprop=\"url\" href=\"#listening\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16147&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>Il progetto<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]Il progetto ha realizzato la\u00a0mappatura di 92 organizzazioni che in Europa (prevalentemente nei 4 paesi a cui appartengono le organizzazioni partner del progetto) svolgono attivit\u00e0 volte a fornire supporto emozionale.[\/vc_column_text][vc_empty_space height=&#8221;63px&#8221;]<a  itemprop=\"url\" href=\"#project\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16207&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>Il corso di formazione<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]La formazione include un modulo teorico di 30\u00a0ore di autoformazione in ambiente di apprendimento misto (incontri faccia a faccia e attivit\u00e0 a distanza mediata da computer), seguito da 40 ore di formazione di gruppo in presenza.[\/vc_column_text]<a  itemprop=\"url\" href=\"#training\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;listening&#8221; background_color=&#8221;#1c426a&#8221; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">L\u2019ascolto<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16184\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear.png\" alt=\"Icon with an ear\" width=\"65\" height=\"65\" srcset=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear.png 200w, https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear-150x150.png 150w\" sizes=\"auto, (max-width: 65px) 100vw, 65px\" \/><strong>Ti \u00e8 mai capitato di parlare di un problema con un amico o un\u2019amica e di renderti conto che lui o lei non riesce a comprendere il motivo per cui la questione per te \u00e8 cos\u00ec importante?<\/strong><\/p>\n<p>Hai mai presentato un&#8217;idea a un gruppo trovandoti a dover fare i conti con l\u2019altrui confusione? O piuttosto qualcuno ti ha improvvisamente accusato di non dare affatto ascolto alle sue esigenze?&#8230;\u00a0 Che cosa determina questo tipo di situazioni?<\/p>\n<p>La risposta \u00e8: la difficolt\u00e0 di comunicazione \u2013 difficolt\u00e0 che, in un modo o in un altro, abbiamo tutti sperimentata. Essa pu\u00f2 generare confusione, malintesi, animosit\u00e0, o portare alla rottura della relazione.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Essere un buon ascoltatore \u00e8 una delle competenze di base pi\u00f9 importanti\u00a0e stupefacenti\u00a0che ogni persona pu\u00f2 sviluppare. Ancora pochi di noi per\u00f2 sanno come farlo,\u00a0perch\u00e9 nessuno ce l\u2019ha insegnato, il che \u00e8 collegato al fatto che forse ancora meno qualcuno ci ha veramente ascoltati.<\/p>\n<p>Come molte altre cose, quindi, ci\u00f2 ha a che fare con l\u2019educazione. Anche se la nostra cultura ha prodotto molti grandi libri sulla comunicazione e sulla retorica,\u00a0sar\u00e0\u00a0difficile trovare un libro intitolato \u201cL&#8217;ascoltatore&#8221;.\u00a0Eppure ci sono molte abilit\u00e0 e competenze che sono fondamentali per essere un buon ascoltatore, e che risultano importanti per qualsiasi tipo di conversazione.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Fortunatamente esistono alcune\u00a0pratiche di base\u00a0che possono aiutarci a favorire una migliore comunicazione quando affrontiamo le nostre interazioni quotidiane.<\/p>\n<p>Tali pratiche sono efficaci in riferimento alla gestione delle emozioni, al sapersi orientare nei confronti dei sistemi di valori, ai bisogni di rispecchiamento, al rispetto di modi diversi di vedere la realt\u00e0, al saper organizzare le informazioni e porre buone domande.<\/p>\n<p>Tali capacit\u00e0 e competenze verranno presentati e approfonditi nel progetto.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;project&#8221; background_color=&#8221;#284c72&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Il progetto<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16147\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink.png\" alt=\"Icon with Group of People\" width=\"65\" height=\"65\" srcset=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink.png 200w, https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink-150x150.png 150w\" sizes=\"auto, (max-width: 65px) 100vw, 65px\" \/><strong>Il progetto ha realizzato la\u00a0mappatura di 92 organizzazioni che in Europa (prevalentemente nei 4 paesi a cui appartengono le organizzazioni partner del progetto) svolgono attivit\u00e0 volte a fornire supporto emozionale.<br \/>\n<\/strong><\/p>\n<p>Sono state effettuate due indagini:\u00a0mentre la prima era rivolta alle attuali opportunit\u00e0 di formazione nel campo della salute emozionale, la seconda intendeva stabilire quali sono le competenze pi\u00f9 importanti per un ascoltatore (a questa ultima ricerca hanno preso parte 572 persone appartenenti a organizzazioni che, in tutta Europa, forniscono servizi di supporto emozionale).[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]I risultati di queste indagini sono stati utilizzati per definire il \u201cprofilo\u201d dell\u2019ascoltatore e per cominciare a strutturare il programma di formazione mirato a sviluppare le abilit\u00e0 relative all\u2019ascolto, programma che consiste di 30 ore di autoformazione, di altre 40 ore di formazione in aula e di 50 ore di approfondimento negli specifici ambiti di intervento.<\/p>\n<p>I dettagli del percorso formativo sono stati sviluppati dalle stesse organizzazioni partner del progetto EmPoWEring, che hanno predisposto uno specifico corredo di attivit\u00e0 di formazione e di esercitazioni, i relativi supporti multimediali,\u00a0i materiali teorici e le linee guida per monitorare e migliorare l\u2019apprendimento nei\u00a0 campi di attivit\u00e0 delle persone che frequenteranno il training.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Per l&#8217;accreditamento nel settore della salute emozionale e dell\u2019ascolto, tutta la formazione sar\u00e0 presentata sotto forma di un manuale, che descriver\u00e0 le capacit\u00e0 e le competenze\u00a0oggetto del training.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;training&#8221; background_color=&#8221;#345679&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Il corso di formazione<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16147\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/training-round-pink_face_speaking.png\" alt=\"Icon with Group of People\" width=\"65\" height=\"65\" \/><strong>La formazione include un modulo teorico di 30\u00a0ore di autoformazione in ambiente di apprendimento misto (incontri faccia a faccia e attivit\u00e0 a distanza mediata da computer), seguito da 40 ore di formazione di gruppo in presenza.<\/strong><\/p>\n<p>Successivamente una fase di verifica approfondir\u00e0 la comprensione teorica e il livello di apprendimento delle competenze da parte del gruppo dei partecipanti.<\/p>\n<p>La formazione\u00a0educa ai principi pi\u00f9 importanti del processo di ascolto, con particolare riguardo ai fattori interattivi che vi sono coinvolti. Su queste basi vengono individuate 6 peculiarit\u00e0 qualitative del buon ascolto che ne caratterizzano il profilo.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<strong>Principi:<\/strong><\/p>\n<p>Il buon ascolto implica una continua alternanza tra il guidare e l\u2019essere guidati (Milton Erickson)<\/p>\n<p>Un buon ascoltatore utilizza la parafrasi senza valutare o giudicare (Carl Rogers)<\/p>\n<p>Un buon ascoltatore riconosce, differenzia e identifica le percezioni, le emozioni e le valutazioni delle altre persona (F. Schulz von Thun)<\/p>\n<p>Ponendo domande utili un buon ascoltatore consente all&#8217;altra persona di comprendere meglio ci\u00f2 di cui sta parlando (Watzlawick et al.)<\/p>\n<p>Un buon ascoltatore gestisce il processo senza manipolarlo (vari)<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<strong>Fattori interattivi:<\/strong><\/p>\n<ul>\n<li>Orientamento interno (essere con se stessi)<\/li>\n<li>Orientamento esterno (essere con l\u2019altro)<\/li>\n<li>Comportamento attivo (mentre si parla)<\/li>\n<li>Comportamento passivo (mentre si ascolta)<\/li>\n<\/ul>\n<p>L&#8217;ascolto non sar\u00e0 pienamente efficace se uno di questi quattro fattori interattivi risulta sbilanciato. Per un buon ascolto devono essere tutti e quattro attivati ed in equilibrio.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-2&#8243;]<a id=\"download\" itemprop=\"url\" href=\"\/download\/\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 50px 0px 90px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Download Training Documents<span aria-hidden=\"true\" class=\"qode_icon_font_elegant arrow_right qode_button_icon_element\" style=\"color: #ffffff\"><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_type=&#8221;parallax&#8221; parallax_content_width=&#8221;in_grid&#8221; text_align=&#8221;left&#8221; full_screen_section_height=&#8221;no&#8221; background_image=&#8221;16514&#8243; section_height=&#8221;415&#8243;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;65&#8243; el_class=&#8221;white-text&#8221;][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"30\"><span class=\"counter  zero\" style=\"\">30<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Autoformazione in ambiente di apprendimento misto (con attivit\u00e0 mediata da computer)<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"40\"><span class=\"counter  zero\" style=\"\">40<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Training pratico (attivit\u00e0 di gruppo in presenza)<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"50\"><span class=\"counter  zero\" style=\"\">50<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Approfondimento e trasferimento dell\u2019esperienza negli ambiti specifici<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"16\"><span class=\"counter  zero\" style=\"\">16<\/span><p class=\"counter_text\" style=\"\">diverse abilit\u00e0<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Competenza nell\u2019ascolto<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;80px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#f3f3f3&#8243; padding_top=&#8221;90&#8243;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Background scientifico<\/h2>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;13&#8243; down=&#8221;0&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Indagini \u2013 Dati \u2013 Curriculum<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;105&#8243;][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h5>Qual \u00e8 il profilo di un buon ascoltatore?<\/h5>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;30&#8243; down=&#8221;0&#8243;][vc_column_text]Nell\u2019ambito del progetto EmPoWEring stiamo sviluppando un percorso formativo sulle competenze di ascolto nel campo del benessere emozionale e degli\u00a0interventi in caso di crisi, con un focus sui volontari impegnati nei Servizi telefonici di emergenza\u00a0e sui professionisti nel campo della salute.<\/p>\n<p>Prima di sviluppare il training abbiamo voluto\u00a0sapere, da volontari e professionisti che lavorano con approcci e in ambiti diversi, quali caratteristiche ritengono debba possedere un buon ascoltatore. Perci\u00f2 abbiamo\u00a0sviluppato un questionario per costruirne il profilo, e per stabilire i bisogni formativi di cui tener conto per migliorare la capacit\u00e0 di ascolto. A fianco sono elencati gli elementi pi\u00f9 importanti tra quelli individuati nella definizione del profilo.<\/p>\n<p>I risultati dell\u2019indagine sono stati impiegati nello sviluppo del training sulle capacit\u00e0 di ascolto.\u00a0Per perseguire l\u2019obiettivo dell\u2019efficacia del corso, essa viene misurata attraverso la raccolta di dati prima e dopo la partecipazione all\u2019esperienza.\u00a0 Le informazioni cos\u00ec ottenute saranno utilizzate per ottimizzare il percorso di formazione.<\/p>\n<p>Alla fine del training verr\u00e0 prodotto un curriculum, contenente l\u2019analisi dei risultati dell\u2019apprendimento in termini di conoscenze, abilit\u00e0 e competenze.[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>empatia<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='92' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>stabilit\u00e0 emotiva<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='86' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>attivazione di risorse<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='83' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>ascolto attivo<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='89' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>conduzione della conversazione<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='63' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>rispetto<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='89' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-2&#8243;]<a id=\"download\" itemprop=\"url\" href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/IO_1_Detailed_Report_English.pdf\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large_full_width center default\" style=\"color: #ffffff; font-style: normal; margin: 20px 0px 90px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Download Detailed Scientific Report<i class=\"qode_icon_font_awesome fa fa-file-pdf-o qode_button_icon_element\" style=\"color: #ffffff\"><\/i><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;partners&#8221; background_color=&#8221;#103862&#8243; padding_top=&#8221;90&#8243; padding_bottom=&#8221;30&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h2>EmPoWEring<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][vc_column_text]<\/p>\n<h4>Coordinating partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-2 vc_hidden-sm vc_col-xs-12 vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-4 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16293&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364871251{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.ifotes.org&#8221;][vc_column_text]<strong>IFOTES Europe &#8211; Germany<\/strong><br \/>\n<a href=\"http:\/\/www.ifotes.org\" target=\"_blank\" rel=\"noopener\">www.ifotes.org<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-4 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16296&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364850593{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.studiorucli.it&#8221;][vc_column_text]<strong>Studio Rucli &#8211; Italy<\/strong><br \/>\n<a href=\"http:\/\/www.studiorucli.it\" target=\"_blank\" rel=\"noopener\">www.studiorucli.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-2 vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#1c426a&#8221; padding_top=&#8221;90&#8243; padding_bottom=&#8221;30&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h4>Scientific Partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16295&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364828663{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.nivel.nl&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Nederlands Instituut \u0003Voor Onderzoek van \u0003de Gezondheitdszorg<\/strong><br \/>\n<strong>(NIVEL) \u2013 Netherland<\/strong><br \/>\n<a href=\"http:\/\/www.nivel.nl\" target=\"_blank\" rel=\"noopener\">www.nivel.nl<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16297&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364983143{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.scuolanazionaleservizi.it&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Scuola Nazionale \u0003Servizi Foundation \u2013 Italy<\/strong><br \/>\n<a href=\"http:\/\/www.scuolanazionaleservizi.it\" target=\"_blank\" rel=\"noopener\">www.scuolanazionale-servizi.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16301&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364772009{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;http:\/\/www.uni-heidelberg.de&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Ruprecht-Karls-\u0003Universit\u00e4t Heidelberg (UHEI) \u2013 Germany<\/strong><br \/>\n<a href=\"http:\/\/www.uni-heidelberg.de\" target=\"_blank\" rel=\"noopener\">www.uni-heidelberg.de<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16302&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364752730{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.8&#8243; link=&#8221;http:\/\/vegeken.magtud.hu&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>V\u00e9geken Alap\u00edtv\u00e1ny \u2013 Hungary<\/strong><br \/>\n<a href=\"http:\/\/vegeken.magtud.hu\" target=\"_blank\" rel=\"noopener\">vegeken.magtud.hu<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#284c72&#8243; padding_top=&#8221;90&#8243; padding_bottom=&#8221;70&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h4>Helpline Partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16299&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364731010{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.telefonoamico.it&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Telefono Amico Italia (national federation)<\/strong><br \/>\n<a href=\"http:\/\/www.telefonoamico.it\">www.telefonoamico.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16294&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364482659{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.sos505.hu&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>LESZ, Hungary (national federation)<\/strong><br \/>\n<a href=\"http:\/\/www.sos505.hu\">www.sos505.hu<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16300&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364580137{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;http:\/\/www.telefonseelsorge-muenchen-kath.de&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Kath. TS Munich (local TES post)<\/strong><br \/>\n<a href=\"http:\/\/www.telefonseelsorge-muenchen-kath.de\">www.telefonseelsorge-muenchen-kath.de<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16298&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364677030{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.8&#8243; link=&#8221;http:\/\/www.sensoor.nl&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Sensoor Rotterdam (local TES post)<\/strong><br \/>\n<a href=\"http:\/\/www.sensoor.nl\" target=\"_blank\" rel=\"noopener\">www.sensoor.nl<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;contact&#8221; background_color=&#8221;#345679&#8243; padding_top=&#8221;100&#8243; padding_bottom=&#8221;100&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h2>Contact<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-3 vc_col-xs-12&#8243;][vc_column_text]<strong>IFOTES Europe e.V.<\/strong><br \/>\nStefan Schumacher<br \/>\ns.schumacher@ifotes.org[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-4 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-3 vc_col-xs-12&#8243;]<a id=\"schreibuns\" itemprop=\"url\" href=\"mailto:s.schumacher@ifotes.org\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 12px 0px 20px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Contact us<span aria-hidden=\"true\" class=\"qode_icon_font_elegant icon_mail qode_button_icon_element\" style=\"color: #ffffff\"><\/span><\/a>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-3 vc_col-xs-12&#8243;][vc_column_text]<strong>call: +49 2331 17773<\/strong><br \/>\nD\u00f6dterstra\u00dfe 10<br \/>\nDE 58095 Hagen[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_empty_space height=&#8221;70px&#8221;][vc_column_text]If you want to use or support listening skills, or train and certify learners in listening skills, you can become a member of our network by signing the <strong>Memorandum of Understanding<\/strong>.[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-offset-3 vc_col-lg-6 vc_col-md-offset-0 vc_col-sm-offset-3 vc_col-xs-12&#8243;]<a id=\"schreibuns\" itemprop=\"url\" href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/IO_3_Short_MoU_and_CLS_Italian.pdf\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 12px 0px 20px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Memorandum of Understanding<i class=\"qode_icon_font_awesome fa fa-file-pdf-o qode_button_icon_element\" style=\"color: #ffffff\"><\/i><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;start&#8221; css=&#8221;.vc_custom_1662070553383{margin-top: -200px !important;background-image: url(https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2016\/07\/hg-verlauf-750-1.jpg?id=16079) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; z_index=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_empty_space height=&#8221;250px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;8\/12&#8243; css=&#8221;.vc_custom_1469778191760{margin-left: 60px !important;padding-right: 60px !important;}&#8221;][vc_empty_space height=&#8221;30px&#8221;]<div class=\"qode-animation-holder element_from_fade\"><div class=\"qode-animation-holder-inner\"  style=\"-webkit-animation-delay:0.3s; animation-delay:0.3s; -webkit-transition-delay:0.3s; transition-delay:0.3s\">[vc_column_text]<\/p>\n<h4><strong>Benvenuti in \u201e<\/strong>Abilit\u00e0<strong> di ascolto\u201c<\/strong><\/h4>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h2>Benvenuti in EmPoWEring &#8211; Percorso educativo per\u00a0il benessere emozionale<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]Il diritto di ogni persona di essere ascoltata e di ricevere sostegno emozionale nel momento in cui il bisogno si manifesta ha un grande valore,\u00a0e\u00a0 l&#8217;ascolto costituisce una competenza chiave per favorire il benessere emozionale, nella sfera privata come in ambito lavorativo.<\/p>\n<p>Questo sito web presenta un progetto sviluppato da una partnership costituita da organizzazioni impegnate nell\u2019ambito del sostegno emozionale e dell\u2019intervento in situazioni di crisi, e da diversi istituti di ricerca, appartenenti a quattro Paesi dell\u2019Unione Europea.<\/p>\n<p>Lo scopo del progetto \u00e8 quello di valorizzare il prezioso lavoro sulle capacit\u00e0 di ascolto che viene svolto nell\u2019ambito dei centri di ascolto in Europa, per mettere insieme, in base a criteri scientifici, le esperienze di migliori pratiche,\u00a0e creare quindi un percorso di 120 ore di formazione volto a educare le competenze di base dell\u2019ascolto.\u00a0L&#8217;efficacia di questo training viene misurata utilizzando sistemi di valutazione scientificamente fondati.[\/vc_column_text]<\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0 vc_hidden-xs&#8221;][vc_empty_space height=&#8221;80px&#8221;][vc_single_image image=&#8221;16076&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.6&#8243;][vc_empty_space height=&#8221;60px&#8221;][vc_single_image image=&#8221;16075&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.9&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-offset-1 vc_col-xs-5&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;16076&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-5&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;16075&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;element_from_fade&#8221; transition_delay=&#8221;0.9&#8243;][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;30&#8243; el_class=&#8221;video-links&#8221;][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-0&#8243;][vc_column_text]<\/p>\n<h5>Video: EmPoWEring Project Review<\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<div id=\"media_video-3\" class=\"widget widget_media_video amr_widget posts_holder\"><div style=\"width:100%;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-15713-9\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4?_=9\" \/><source type=\"video\/mp4\" src=\"https:\/\/listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4?_=9\" \/><a href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4\">https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/EmPoWEring-Project-review.mp4<\/a><\/video><\/div><\/div>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243; offset=&#8221;vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-md-offset-0 vc_col-sm-offset-0 vc_col-xs-12&#8243;][vc_column_text]<\/p>\n<h5>Video: Listening Skills Training<\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<div id=\"media_video-2\" class=\"widget widget_media_video amr_widget posts_holder\"><div style=\"width:100%;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-15713-10\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4?_=10\" \/><source type=\"video\/mp4\" src=\"https:\/\/listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4?_=10\" \/><a href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4\">https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/Listening-skills-training.mp4<\/a><\/video><\/div><\/div>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_empty_space height=&#8221;100px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;about&#8221; background_color=&#8221;#103862&#8243; padding_bottom=&#8221;50&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;125&#8243;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16184&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>L\u2019ascolto<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]Ti \u00e8 mai capitato di parlare di un problema con un amico o un\u2019amica e di renderti conto che lui o lei non riesce a comprendere il motivo per cui la questione per te \u00e8 cos\u00ec importante? Hai mai presentato un&#8217;idea a un gruppo trovandoti a dover fare i conti con l\u2019altrui confusione?[\/vc_column_text][vc_empty_space height=&#8221;5px&#8221;]<a  itemprop=\"url\" href=\"#listening\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16147&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>Il progetto<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]Il progetto ha realizzato la\u00a0mappatura di 92 organizzazioni che in Europa (prevalentemente nei 4 paesi a cui appartengono le organizzazioni partner del progetto) svolgono attivit\u00e0 volte a fornire supporto emozionale.[\/vc_column_text][vc_empty_space height=&#8221;63px&#8221;]<a  itemprop=\"url\" href=\"#project\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;16207&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;#&#8221;][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3>Il corso di formazione<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]La formazione include un modulo teorico di 30\u00a0ore di autoformazione in ambiente di apprendimento misto (incontri faccia a faccia e attivit\u00e0 a distanza mediata da computer), seguito da 40 ore di formazione di gruppo in presenza.[\/vc_column_text]<a  itemprop=\"url\" href=\"#training\" target=\"_self\"  class=\"qbutton  small default\" style=\"\">Read more<\/a>[vc_empty_space height=&#8221;70px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;listening&#8221; background_color=&#8221;#1c426a&#8221; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">L\u2019ascolto<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16184\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear.png\" alt=\"Icon with an ear\" width=\"65\" height=\"65\" srcset=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear.png 200w, https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/listening-round-pink_ear-150x150.png 150w\" sizes=\"auto, (max-width: 65px) 100vw, 65px\" \/><strong>Ti \u00e8 mai capitato di parlare di un problema con un amico o un\u2019amica e di renderti conto che lui o lei non riesce a comprendere il motivo per cui la questione per te \u00e8 cos\u00ec importante?<\/strong><\/p>\n<p>Hai mai presentato un&#8217;idea a un gruppo trovandoti a dover fare i conti con l\u2019altrui confusione? O piuttosto qualcuno ti ha improvvisamente accusato di non dare affatto ascolto alle sue esigenze?&#8230;\u00a0 Che cosa determina questo tipo di situazioni?<\/p>\n<p>La risposta \u00e8: la difficolt\u00e0 di comunicazione \u2013 difficolt\u00e0 che, in un modo o in un altro, abbiamo tutti sperimentata. Essa pu\u00f2 generare confusione, malintesi, animosit\u00e0, o portare alla rottura della relazione.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Essere un buon ascoltatore \u00e8 una delle competenze di base pi\u00f9 importanti\u00a0e stupefacenti\u00a0che ogni persona pu\u00f2 sviluppare. Ancora pochi di noi per\u00f2 sanno come farlo,\u00a0perch\u00e9 nessuno ce l\u2019ha insegnato, il che \u00e8 collegato al fatto che forse ancora meno qualcuno ci ha veramente ascoltati.<\/p>\n<p>Come molte altre cose, quindi, ci\u00f2 ha a che fare con l\u2019educazione. Anche se la nostra cultura ha prodotto molti grandi libri sulla comunicazione e sulla retorica,\u00a0sar\u00e0\u00a0difficile trovare un libro intitolato \u201cL&#8217;ascoltatore&#8221;.\u00a0Eppure ci sono molte abilit\u00e0 e competenze che sono fondamentali per essere un buon ascoltatore, e che risultano importanti per qualsiasi tipo di conversazione.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Fortunatamente esistono alcune\u00a0pratiche di base\u00a0che possono aiutarci a favorire una migliore comunicazione quando affrontiamo le nostre interazioni quotidiane.<\/p>\n<p>Tali pratiche sono efficaci in riferimento alla gestione delle emozioni, al sapersi orientare nei confronti dei sistemi di valori, ai bisogni di rispecchiamento, al rispetto di modi diversi di vedere la realt\u00e0, al saper organizzare le informazioni e porre buone domande.<\/p>\n<p>Tali capacit\u00e0 e competenze verranno presentati e approfonditi nel progetto.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;project&#8221; background_color=&#8221;#284c72&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Il progetto<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16147\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink.png\" alt=\"Icon with Group of People\" width=\"65\" height=\"65\" srcset=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink.png 200w, https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/group-round-pink-150x150.png 150w\" sizes=\"auto, (max-width: 65px) 100vw, 65px\" \/><strong>Il progetto ha realizzato la\u00a0mappatura di 92 organizzazioni che in Europa (prevalentemente nei 4 paesi a cui appartengono le organizzazioni partner del progetto) svolgono attivit\u00e0 volte a fornire supporto emozionale.<br \/>\n<\/strong><\/p>\n<p>Sono state effettuate due indagini:\u00a0mentre la prima era rivolta alle attuali opportunit\u00e0 di formazione nel campo della salute emozionale, la seconda intendeva stabilire quali sono le competenze pi\u00f9 importanti per un ascoltatore (a questa ultima ricerca hanno preso parte 572 persone appartenenti a organizzazioni che, in tutta Europa, forniscono servizi di supporto emozionale).[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]I risultati di queste indagini sono stati utilizzati per definire il \u201cprofilo\u201d dell\u2019ascoltatore e per cominciare a strutturare il programma di formazione mirato a sviluppare le abilit\u00e0 relative all\u2019ascolto, programma che consiste di 30 ore di autoformazione, di altre 40 ore di formazione in aula e di 50 ore di approfondimento negli specifici ambiti di intervento.<\/p>\n<p>I dettagli del percorso formativo sono stati sviluppati dalle stesse organizzazioni partner del progetto EmPoWEring, che hanno predisposto uno specifico corredo di attivit\u00e0 di formazione e di esercitazioni, i relativi supporti multimediali,\u00a0i materiali teorici e le linee guida per monitorare e migliorare l\u2019apprendimento nei\u00a0 campi di attivit\u00e0 delle persone che frequenteranno il training.[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-4&#8243;][vc_column_text]Per l&#8217;accreditamento nel settore della salute emozionale e dell\u2019ascolto, tutta la formazione sar\u00e0 presentata sotto forma di un manuale, che descriver\u00e0 le capacit\u00e0 e le competenze\u00a0oggetto del training.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;yes&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;training&#8221; background_color=&#8221;#345679&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Il corso di formazione<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-16147\" style=\"margin: 0 15px 5px 0;\" src=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2014\/07\/training-round-pink_face_speaking.png\" alt=\"Icon with Group of People\" width=\"65\" height=\"65\" \/><strong>La formazione include un modulo teorico di 30\u00a0ore di autoformazione in ambiente di apprendimento misto (incontri faccia a faccia e attivit\u00e0 a distanza mediata da computer), seguito da 40 ore di formazione di gruppo in presenza.<\/strong><\/p>\n<p>Successivamente una fase di verifica approfondir\u00e0 la comprensione teorica e il livello di apprendimento delle competenze da parte del gruppo dei partecipanti.<\/p>\n<p>La formazione\u00a0educa ai principi pi\u00f9 importanti del processo di ascolto, con particolare riguardo ai fattori interattivi che vi sono coinvolti. Su queste basi vengono individuate 6 peculiarit\u00e0 qualitative del buon ascolto che ne caratterizzano il profilo.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<strong>Principi:<\/strong><\/p>\n<p>Il buon ascolto implica una continua alternanza tra il guidare e l\u2019essere guidati (Milton Erickson)<\/p>\n<p>Un buon ascoltatore utilizza la parafrasi senza valutare o giudicare (Carl Rogers)<\/p>\n<p>Un buon ascoltatore riconosce, differenzia e identifica le percezioni, le emozioni e le valutazioni delle altre persona (F. Schulz von Thun)<\/p>\n<p>Ponendo domande utili un buon ascoltatore consente all&#8217;altra persona di comprendere meglio ci\u00f2 di cui sta parlando (Watzlawick et al.)<\/p>\n<p>Un buon ascoltatore gestisce il processo senza manipolarlo (vari)<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-4&#8243;][vc_column_text]<strong>Fattori interattivi:<\/strong><\/p>\n<ul>\n<li>Orientamento interno (essere con se stessi)<\/li>\n<li>Orientamento esterno (essere con l\u2019altro)<\/li>\n<li>Comportamento attivo (mentre si parla)<\/li>\n<li>Comportamento passivo (mentre si ascolta)<\/li>\n<\/ul>\n<p>L&#8217;ascolto non sar\u00e0 pienamente efficace se uno di questi quattro fattori interattivi risulta sbilanciato. Per un buon ascolto devono essere tutti e quattro attivati ed in equilibrio.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-2&#8243;]<a id=\"download\" itemprop=\"url\" href=\"\/download\/\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 50px 0px 90px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Download Training Documents<span aria-hidden=\"true\" class=\"qode_icon_font_elegant arrow_right qode_button_icon_element\" style=\"color: #ffffff\"><\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_type=&#8221;parallax&#8221; parallax_content_width=&#8221;in_grid&#8221; text_align=&#8221;left&#8221; full_screen_section_height=&#8221;no&#8221; background_image=&#8221;16514&#8243; section_height=&#8221;415&#8243;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;65&#8243; el_class=&#8221;white-text&#8221;][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"30\"><span class=\"counter  zero\" style=\"\">30<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Autoformazione in ambiente di apprendimento misto (con attivit\u00e0 mediata da computer)<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"40\"><span class=\"counter  zero\" style=\"\">40<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Training pratico (attivit\u00e0 di gruppo in presenza)<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"50\"><span class=\"counter  zero\" style=\"\">50<\/span><p class=\"counter_text\" style=\"\">ore<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Approfondimento e trasferimento dell\u2019esperienza negli ambiti specifici<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;]<div class=\"q_counter_holder  center\" style=\"\" data-digit=\"16\"><span class=\"counter  zero\" style=\"\">16<\/span><p class=\"counter_text\" style=\"\">diverse abilit\u00e0<\/p><\/div>[vc_column_text el_class=&#8221;zahlenspiel&#8221;]<\/p>\n<h6>Competenza nell\u2019ascolto<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;80px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#f3f3f3&#8243; padding_top=&#8221;90&#8243;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Background scientifico<\/h2>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;13&#8243; down=&#8221;0&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Indagini \u2013 Dati \u2013 Curriculum<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;105&#8243;][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h5>Qual \u00e8 il profilo di un buon ascoltatore?<\/h5>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;30&#8243; down=&#8221;0&#8243;][vc_column_text]Nell\u2019ambito del progetto EmPoWEring stiamo sviluppando un percorso formativo sulle competenze di ascolto nel campo del benessere emozionale e degli\u00a0interventi in caso di crisi, con un focus sui volontari impegnati nei Servizi telefonici di emergenza\u00a0e sui professionisti nel campo della salute.<\/p>\n<p>Prima di sviluppare il training abbiamo voluto\u00a0sapere, da volontari e professionisti che lavorano con approcci e in ambiti diversi, quali caratteristiche ritengono debba possedere un buon ascoltatore. Perci\u00f2 abbiamo\u00a0sviluppato un questionario per costruirne il profilo, e per stabilire i bisogni formativi di cui tener conto per migliorare la capacit\u00e0 di ascolto. A fianco sono elencati gli elementi pi\u00f9 importanti tra quelli individuati nella definizione del profilo.<\/p>\n<p>I risultati dell\u2019indagine sono stati impiegati nello sviluppo del training sulle capacit\u00e0 di ascolto.\u00a0Per perseguire l\u2019obiettivo dell\u2019efficacia del corso, essa viene misurata attraverso la raccolta di dati prima e dopo la partecipazione all\u2019esperienza.\u00a0 Le informazioni cos\u00ec ottenute saranno utilizzate per ottimizzare il percorso di formazione.<\/p>\n<p>Alla fine del training verr\u00e0 prodotto un curriculum, contenente l\u2019analisi dei risultati dell\u2019apprendimento in termini di conoscenze, abilit\u00e0 e competenze.[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>empatia<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='92' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>stabilit\u00e0 emotiva<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='86' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>attivazione di risorse<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='83' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>ascolto attivo<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='89' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>conduzione della conversazione<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='63' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div><div class='q_progress_bar'><h6 class='progress_title_holder clearfix' style=''><span class='progress_title'><span>rispetto<\/span><\/span><span class='progress_number' style='color: #fc716e;'><span>0<\/span>%<\/span><\/h6><div class='progress_content_outer' style='height: 25px;background-color: #ffffff;'><div data-percentage='89' class='progress_content' style='height: 25px;background-color: #fc716e;border: 1px solid #fc716e;'><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-offset-2&#8243;]<a id=\"download\" itemprop=\"url\" href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/IO_1_Detailed_Report_English.pdf\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large_full_width center default\" style=\"color: #ffffff; font-style: normal; margin: 20px 0px 90px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Download Detailed Scientific Report<i class=\"qode_icon_font_awesome fa fa-file-pdf-o qode_button_icon_element\" style=\"color: #ffffff\"><\/i><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;partners&#8221; background_color=&#8221;#103862&#8243; padding_top=&#8221;90&#8243; padding_bottom=&#8221;30&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h2>EmPoWEring<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][vc_column_text]<\/p>\n<h4>Coordinating partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-2 vc_hidden-sm vc_col-xs-12 vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-4 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16293&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364871251{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.ifotes.org&#8221;][vc_column_text]<strong>IFOTES Europe &#8211; Germany<\/strong><br \/>\n<a href=\"http:\/\/www.ifotes.org\" target=\"_blank\" rel=\"noopener\">www.ifotes.org<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-4 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16296&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364850593{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.studiorucli.it&#8221;][vc_column_text]<strong>Studio Rucli &#8211; Italy<\/strong><br \/>\n<a href=\"http:\/\/www.studiorucli.it\" target=\"_blank\" rel=\"noopener\">www.studiorucli.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-2 vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#1c426a&#8221; padding_top=&#8221;90&#8243; padding_bottom=&#8221;30&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h4>Scientific Partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16295&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364828663{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.nivel.nl&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Nederlands Instituut \u0003Voor Onderzoek van \u0003de Gezondheitdszorg<\/strong><br \/>\n<strong>(NIVEL) \u2013 Netherland<\/strong><br \/>\n<a href=\"http:\/\/www.nivel.nl\" target=\"_blank\" rel=\"noopener\">www.nivel.nl<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16297&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364983143{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.scuolanazionaleservizi.it&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Scuola Nazionale \u0003Servizi Foundation \u2013 Italy<\/strong><br \/>\n<a href=\"http:\/\/www.scuolanazionaleservizi.it\" target=\"_blank\" rel=\"noopener\">www.scuolanazionale-servizi.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16301&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364772009{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;http:\/\/www.uni-heidelberg.de&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Ruprecht-Karls-\u0003Universit\u00e4t Heidelberg (UHEI) \u2013 Germany<\/strong><br \/>\n<a href=\"http:\/\/www.uni-heidelberg.de\" target=\"_blank\" rel=\"noopener\">www.uni-heidelberg.de<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16302&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364752730{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.8&#8243; link=&#8221;http:\/\/vegeken.magtud.hu&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>V\u00e9geken Alap\u00edtv\u00e1ny \u2013 Hungary<\/strong><br \/>\n<a href=\"http:\/\/vegeken.magtud.hu\" target=\"_blank\" rel=\"noopener\">vegeken.magtud.hu<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#284c72&#8243; padding_top=&#8221;90&#8243; padding_bottom=&#8221;70&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_column_text]<\/p>\n<h4>Helpline Partners:<\/h4>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221; padding_top=&#8221;60&#8243;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16299&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364731010{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.2&#8243; link=&#8221;http:\/\/www.telefonoamico.it&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Telefono Amico Italia (national federation)<\/strong><br \/>\n<a href=\"http:\/\/www.telefonoamico.it\">www.telefonoamico.it<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16294&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364482659{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.4&#8243; link=&#8221;http:\/\/www.sos505.hu&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>LESZ, Hungary (national federation)<\/strong><br \/>\n<a href=\"http:\/\/www.sos505.hu\">www.sos505.hu<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16300&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364580137{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.6&#8243; link=&#8221;http:\/\/www.telefonseelsorge-muenchen-kath.de&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Kath. TS Munich (local TES post)<\/strong><br \/>\n<a href=\"http:\/\/www.telefonseelsorge-muenchen-kath.de\">www.telefonseelsorge-muenchen-kath.de<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-3 vc_col-xs-12&#8243;][vc_single_image image=&#8221;16298&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;.vc_custom_1476364677030{margin-bottom: 20px !important;}&#8221; qode_css_animation=&#8221;element_from_bottom&#8221; transition_delay=&#8221;0.8&#8243; link=&#8221;http:\/\/www.sensoor.nl&#8221;][vc_column_text el_class=&#8221;partnertext&#8221;]<strong>Sensoor Rotterdam (local TES post)<\/strong><br \/>\n<a href=\"http:\/\/www.sensoor.nl\" target=\"_blank\" rel=\"noopener\">www.sensoor.nl<\/a>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;contact&#8221; background_color=&#8221;#345679&#8243; padding_top=&#8221;100&#8243; padding_bottom=&#8221;100&#8243; el_class=&#8221;white-text&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h2>Contact<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;40px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-3 vc_col-xs-12&#8243;][vc_column_text]<strong>IFOTES Europe e.V.<\/strong><br \/>\nStefan Schumacher<br \/>\ns.schumacher@ifotes.org[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-4 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-3 vc_col-xs-12&#8243;]<a id=\"schreibuns\" itemprop=\"url\" href=\"mailto:s.schumacher@ifotes.org\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 12px 0px 20px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Contact us<span aria-hidden=\"true\" class=\"qode_icon_font_elegant icon_mail qode_button_icon_element\" style=\"color: #ffffff\"><\/span><\/a>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-4 vc_col-md-3 vc_col-xs-12&#8243;][vc_column_text]<strong>call: +49 2331 17773<\/strong><br \/>\nD\u00f6dterstra\u00dfe 10<br \/>\nDE 58095 Hagen[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_empty_space height=&#8221;70px&#8221;][vc_column_text]If you want to use or support listening skills, or train and certify learners in listening skills, you can become a member of our network by signing the <strong>Memorandum of Understanding<\/strong>.[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner offset=&#8221;vc_col-lg-offset-3 vc_col-lg-6 vc_col-md-offset-0 vc_col-sm-offset-3 vc_col-xs-12&#8243;]<a id=\"schreibuns\" itemprop=\"url\" href=\"https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2017\/10\/IO_3_Short_MoU_and_CLS_Italian.pdf\" target=\"_self\" data-hover-background-color=\"#dd6161\" data-hover-color=\"#ffffff\" class=\"qbutton  big_large center default\" style=\"color: #ffffff; font-style: normal; margin: 12px 0px 20px 0px; border-radius: 5px;-moz-border-radius: 5px;-webkit-border-radius: 5px; background-color:#fc716e;\">Memorandum of Understanding<i class=\"qode_icon_font_awesome fa fa-file-pdf-o qode_button_icon_element\" style=\"color: #ffffff\"><\/i><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; anchor=&#8221;start&#8221; css=&#8221;.vc_custom_1662070553383{margin-top: -200px !important;background-image: url(https:\/\/empowering.listening-skills.eu\/wp-content\/uploads\/2016\/07\/hg-verlauf-750-1.jpg?id=16079) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; z_index=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221;&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-15713","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/empowering.listening-skills.eu\/it\/wp-json\/wp\/v2\/pages\/15713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/empowering.listening-skills.eu\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/empowering.listening-skills.eu\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/empowering.listening-skills.eu\/it\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/empowering.listening-skills.eu\/it\/wp-json\/wp\/v2\/comments?post=15713"}],"version-history":[{"count":8,"href":"https:\/\/empowering.listening-skills.eu\/it\/wp-json\/wp\/v2\/pages\/15713\/revisions"}],"predecessor-version":[{"id":16728,"href":"https:\/\/empowering.listening-skills.eu\/it\/wp-json\/wp\/v2\/pages\/15713\/revisions\/16728"}],"wp:attachment":[{"href":"https:\/\/empowering.listening-skills.eu\/it\/wp-json\/wp\/v2\/media?parent=15713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}